People Development Advisor

Croydon, United Kingdom

Full Time

Head-Office

Permanent Contract

£ Competitive

About the Role

Join Superdrug Head Office- Make a Real Difference Every Day!

Location: East Croydon

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit… A day includes:

Role Purpose

As People Development Advisor, you will support the learning and development of our Head Office colleagues, with a focus on coaching capability, AI confidence, induction, and mandatory training. You will work with stakeholders, Copilot, and existing resources to create, curate, and deliver learning experiences that build skills, confidence, and capability.

Here’s The Exciting Bit…A Day Includes

Supporting the Superdrug learning offer for Head Office by identifying learner needs and recommending improvements

Acting as a clear point of contact for Head Office learning stakeholders, working with People Business Partners and the Healthcare People Development Advisor to support joined-up activity where needed

Supporting and championing wider Learning and Development initiatives, including Negotiation Skills, Learning at Work Week, Corporate Social Responsibility, Wellbeing, and mentoring programmes

Coordinating learning activity from needs analysis and planning through to design, delivery, evaluation, and measuring value and impact

Leading the Head Office induction experience, working with the People Development Manager to ensure speaker teams are set up for success and new colleagues feel welcomed, included, and engaged

Creating, curating, and supporting learning content for digital, virtual, and in-person delivery, working with stakeholders, Copilot, teammates, and external providers where appropriate

Facilitating in-person and virtual learning sessions that are engaging, inclusive, and aligned with That Superdrug Feeling

Measuring success by tracking attendance, gathering feedback, evaluating impact, and making recommendations for improvement

Supporting programme administration by maintaining accurate learning management system records, reviewing planned costs, processing invoices, and updating the budget tracker

This Job is a Good Fit for You if

You care about helping people build their confidence, skills, and potential

You can bring That Superdrug Feeling to life for colleagues and internal customers

You use your initiative, stay focused on outcomes, and use data to inform your work

You enjoy creating learning experiences that are engaging, practical, and inclusive

You communicate clearly and confidently with people at different levels

You are creative, flexible, and comfortable working in a fast-paced retail environment

You are confident using M365 tools, including Copilot, and are curious about using technology to improve how learning is planned, created, delivered, and evaluated

What You’ll Need

Experience working in, or closely with, a Learning and Development team

Experience supporting the design, facilitation, and evaluation of learning interventions or programmes

Confidence using M365 tools, including Copilot, to create content, support planning, manage information, and analyse feedback

Confidence using feedback, attendance, or impact data to improve learning activity

Experience coaching, supporting, or developing others, including helping colleagues build coaching skills

A Learning and Development and/or coaching qualification would be beneficial, but is not essential

Here's what's in it for you:

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)

2 staff discount codes for yourself and a family member or friend

30% discount on Superdrug Own Brand Products both in store and online

Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station

Company pension matching and bonus

We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it

Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!

Unrivalled Learning and Development programmes

Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Come and be part of something special!

For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Why Work With Us?

Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?

Avivia Digicare

Workplace+ You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!

Holiday

You’ll receive up to 25 days of holiday, with the option to buy or sell days each year. Your holiday entitlement increases with your length of service - rising to 28 days after 3 years and up to 30 days after 5 years. Head office employees also enjoy 8 UK bank holidays each year.

Stream

The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.

Benefits

You can earn up to 30% bonus with March pay, get annual salary reviews in January, receive up to 7% pension contributions, and opt into company-paid private medical insurance, plus many more benefits. Check out your department page for more!

Amazing Team

Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!

Team Member Discount

Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!

Fantastic Fun

Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.

Inspiring Futures

Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles.

Journey to Joining Our Amazing Team

1

1. Submit Your Application

Apply online with your CV, highlighting how your skills align with the role at Superdrug.

2

2. Initial Screening

Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!

3

3. First Interview

If selected, you will be invited to a competency-based interview with the line manager via teams.

4

4. Second Interview

If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.

5

5. Offer & Contract

Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.

6

6. Onboarding

After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.