Support Intern
About the role
Are you looking to start your career in customer support and SaaS operations? As a Support Intern at Zybra Accounting Software, you will gain first-hand experience helping business owners and accountants navigate our cloud platform. This role is perfect for students and recent graduates eager to understand accounting software, user experience, and customer care in India’s rapidly growing MSME sector.
You’ll work alongside our experienced Support and Customer Success teams, handling user queries, troubleshooting product issues, and learning the fundamentals of cloud accounting. Join us to develop valuable skills and take the first step in your career!
Responsibilities
Pursuing or recently completed graduation (any stream)
Eagerness to learn SaaS products and accounting concepts
Good communication skills - able to interact in Hindi and English (Gujarati is a plus)
Comfortable with basic computer tasks and email/chat tools
Patient, empathetic, and a good listener
Ready to ask questions and absorb feedback
Qualifications
Pursuing or recently completed graduation (any stream)
Eagerness to learn SaaS products and accounting concepts
Good communication skills - able to interact in Hindi and English (Gujarati is a plus)
Comfortable with basic computer tasks and email/chat tools
Patient, empathetic, and a good listener
Ready to ask questions and absorb feedback
What This Role Offers
Hands-on training in customer support practices and SaaS product operations
Opportunity to work in an energetic, mission-driven team environment
Exposure to real-world MSME accounting challenges and user needs
Stipend and internship certificate upon successful completion
Clear path for conversion to a full-time Support Executive role based on your growth and performance
Work type
Full Time
Work mode
In-Office
Location
Ahmedabad
Questions about this role
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