Assistant Store Manager - Claremont

Work for a loved Australian brand that gives back and supports native Australian wildlife

Work with chocolate in an inclusive, supportive and flexible working environment

Generous discounts on Koko Black products

Join the Koko Team – Assistant Store Manager Claremont

Are you ready to immerse yourself in the delicious world of chocolate?

At Koko Black Group, we don’t just craft chocolate: we create unexpected, signature experiences that delight the senses and spark real human connection.

Our Philosophy

Koko Black’s journey is grounded in passion and craftsmanship. Proudly Australian, we are driven by our love of chocolate and the role it plays in creating meaningful moments.

Our philosophy is simple: natural is extraordinary. Every handcrafted creation reflects this, using the finest ingredients and the expertise of our skilled chocolatiers.

We exist to innovate, surprise and delight, creating memorable experiences for our customers and turning everyday moments into something special.

Your Role: Assistant Store Manager

This is an exciting opportunity for a motivated retail leader to support the Store Manager in delivering exceptional customer experiences and strong commercial results.

In this role, you will:

Lead by example – support and motivate your team to deliver consistently high standards

Coach and develop – identify opportunities to build capability and support team growth

Drive operational excellence – ensure smooth day-to-day operations, including stock management and store presentation

Support commercial outcomes – contribute to achieving sales targets, managing stock and minimising waste

Deliver exceptional customer experiences – create a welcoming environment and ensure every customer interaction reflects the Koko Black brand

Who You Are:

You are a capable and people-focused leader with a passion for retail and delivering high-quality customer experiences.

Previous experience in a retail or hospitality leadership role

Strong interpersonal skills with the ability to engage and motivate a team

A customer-first mindset with a focus on delivering exceptional service

Results-driven with the ability to balance operational and commercial priorities

Proactive, reliable and adaptable in a fast-paced environment

A genuine appreciation for premium products, with a love of chocolate an added bonus

Sweet Perks:

40% team member discount on our entire range

Career growth & development – we’ll invest in your future with in-store and online training

A premium, elevated workspace – because chocolate deserves the best, and so do you

An inclusive and diverse team where your unique talents will shine

If you're ready to create moments of magic with chocolate at the heart and you’re comfortable with a flexible schedule including evenings and weekends - we’d love to hear from you!