Manager, Human Resources Operations

NSW Electoral Commission

Reference number

181-44301831

Occupation

Payroll and Remuneration Administration

Work type

Full-Time

Location

Sydney City

Salary Information

From AUD $154,231.00 to $178,369.00 per year

Closing date

23 July 2026 at 11:59pm

Lead strategic HR operations, payroll and workforce reporting services

Drive customer-focused service delivery, continuous improvement and workforce insights

About the Role

We are seeking an experienced and highly capable Manager, Human Resources Operations to lead our HR Services, Payroll, and HR Reporting Functions. This is a pivotal leadership role responsible for delivering accurate, compliant, and efficient HR and payroll services while providing timely workforce reporting and insights that support informed decision-making across the organisation.

Success in this role means delivering efficient, accurate, and people-focused HR Services and payroll. It involves supporting employees and managers, ensuring HR processes are compliant and run smoothly, improving systems and processes, and building positive working relationships.

The role is Ongoing Full-time position.

About the NSW Electoral Commission

The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.

Our work includes:

Running and regulating elections

Communicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; and

Investigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018.

What we offer

Opportunity to work on large scale events and assist your local community

Career development opportunities through study and face to face training

Access to self-paced expert-led training via LinkedIn Learning

Employee Assistance Program for wellbeing support

Staff social events to connect with colleagues

Work/Life balance (35 hour working week), flex leave, generous holidays and leave conditions

Access to Fitness Passport for eligible staff

Free annual flu vaccination

Convenient CBD location, access to public transport

Key knowledge, experience and essential requirements

As the successful candidate, you will have:

Deep payroll expertise, strong operational leadership, and a passion for delivering exceptional employee experiences.

You will lead teams responsible for end-to-end payroll processing, HR administration and HR reporting, ensuring operational excellence, compliance, and continuous improvement across all people operations.

Excellent verbal and written communication, interpersonal, consultation, negotiation, leadership and stakeholder management skills.

Tertiary qualifications and/or equivalent professional experience in related disciplines.

Political neutrality with no affiliation to political parties or lobbyists/third party campaigners.

Satisfactory Criminal Records check result.

How to apply

As part of your application, you will be asked to respond to the two targeted questions:

Tell us about a time you used workforce data, reporting or analytics to identity a business issue or influence a strategic decision. What insights did you provide and what was the outcome? Maximum 500 words.

Describe a significant payroll operations function or initiative you have led. What services were you responsible for; what challenges did you encounter; what improvements or outcomes did your achieve for the organisation? Maximum 500 words.

You should include a covering letter summarising your skills, knowledge and work experience, along with an up-to-date resume which clearly detail your skills and experience as relevant to this role.

For further information regarding the role please

Applying for a role in the NSW Public Service

For more information on how to apply for a role in the NSW Public Service, please refer here

The NSW Electoral Commission embraces diversity and inclusion and is committed to creating a workplace that reflects the population of New South Wales. We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

If you have any questions about applying or would benefit from an adjustment to the recruitment process to help you perform your best please contact talent@elections.nsw.gov.au. For more information on recruitment adjustments visit I Work for NSW Adjustments for individual needs.

Applications received and completed after closing time will not be considered for selection.

The selection process will include a range of assessment techniques to assist in determining your suitability for the role.

For further information, contact NSW Electoral Commission’s Talent team on talent@elections.nsw.gov.au

Other Information

Your employment will be subject to National Criminal Records Check to determine your suitability for employment.

The NSW Electoral Commission is committed to maintaining public confidence in the integrity of the electoral system. The Commission requires all its employees to refrain from membership of any political party and from engaging in political activity which could be seen as reflecting adversely on the strict political neutrality of the Commission. To maintain political neutrality, applicants for roles with the Commission who are, who have been or who may be perceived to be or have been connected with political activities may also be ineligible for appointment and should disclose such information as part of their application. This does not include voting in a Commonwealth, State or Local Government election, which is compulsory in NSW. The Commission’s Political Neutrality Policy may be viewed on its website.

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months.

This role is based in at our Elizabeth Street, Sydney office with a hybrid work arrangement.

Applications Close: Thursday 23rd July 2026 @ 11.59pm