Village Administrator

About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Your Day on A Page

We have an exciting opportunity for a Village Administrator to join our team at Coastal Waters on a Fixed-term basis up to April 2027

Bringing together relaxed sophistication with an enviable location, Coastal Waters offers all the benefits that come from living in a safe and supportive community.

In this role, you will serve as the primary point of contact for residents, visitors.

You will deliver exceptional customer service, support the Village Manager across administrative and operational functions, and help maintain a safe, organised, and engaging community environment.

Key responsibilities include:

Providing professional, courteous customer service to residents, visitors, and contractors

Managing reception duties and responding to incoming enquiries

Supporting the Village Manager with administrative tasks and day to day operations

Maintaining accurate data records and assisting with invoicing

Coordinating contractor inductions and supporting EHS compliance

Preparing newsletters and community communications

Assisting with the planning and coordination of community events and activities

Carrying out ad hoc operational or resident support duties as directed by the Village Manager

About You

For this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

Administration and demonstrated customer service experience

Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems

Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community

Exceptional interpersonal skills with a friendly, approachable personality that helps build trust and rapport with residents, families, and team members

Be highly organised and able to prioritise competing tasks

Willingness to learn and professionally develop

A professional, initiative-taking and can-do attitude

Current First Aid/CPR – Or willing to obtain

Current Australian Drivers Licence

Keyton Perks & Benefits

Career development and growth opportunities

Generous leave entitlements

Thrive as part of a strong team in an exceptional work environment

Employer referral program

Reward & Recognition Services

Health & Wellbeing and Reward Program

Sonder mental wellbeing app access

Discounted health insurance, annual vaccinations and skin checks

The opportunity to make a meaningful impact in the lives of our residents

Ready to Join the Fun?

If you're passionate about fostering a vibrant, well-run, and caring community for independent seniors, we’d love to hear from you! Join our friendly team and be part of something truly meaningful.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.