Employee Relations Advisor
At a glance
Highlights
- Company car provided
- Field-based variety
- Dynamic retail environment
Heads up
- Field-based with regular travel
- High-volume caseload
Why this role might suit you
A hands-on HR professional looking for a field-based role with autonomy, this position offers the chance to manage complex ER cases across a retail estate while coaching managers directly on-site.
Skills
About the role
Employee Relations Adviser
Location: Field-based – East Midlands (with travel to multiple sites) Employment Type: Full-time, Permanent – 40 hours per week Salary: £35,000 – £38,000 per annum
About the Role
We’re looking for a high-energy Employee Relations Adviser to join our People Team and take ownership of ER activity across our retail estate in the East Midlands.
This is a hands-on, field-based role where you’ll be out on the road supporting our shop teams; leading disciplinaries and grievances, managing a busy caseload, and ensuring managers feel confident handling people matters.
If you thrive on being visible, enjoy building relationships face-to-face, and can bring a pragmatic, solutions-led approach to ER, this could be the perfect opportunity for you.
Key Responsibilities
Employee Relations
Manage a high-volume ER caseload, primarily across our retail shops in the East Midlands.
Lead and support disciplinary, grievance, and capability processes from start to finish.
Ensure all ER cases are handled fairly, consistently, and in line with employment law and company policy.
Support managers with absence management, including welfare discussions and formal meetings.
Provide practical, commercial advice to resolve issues early and minimise risk.
On-the-Ground Support
Travel regularly to sites, building strong relationships with managers and teams.
Be a visible and approachable HR presence across the region.
Step in to support managers directly with sensitive or complex situations onsite.
Manager Coaching
Coach and guide managers through ER processes, improving their confidence and capability.
Encourage best practice and consistency in handling people matters.
Share insights and lessons learned to support continuous improvement.
About You
Skills & Experience
Proven experience in an ER-focused HR role, ideally within a multi-site or retail environment.
Strong working knowledge of UK employment law and HR best practice.
Confident managing disciplinary, grievance, and absence cases independently.
CIPD Level 5 qualified (or working towards).
Full UK driving licence and willingness to travel regularly.
Personal Attributes
Energetic, proactive, and hands-on approach.
Confident communicator who builds credibility quickly.
Organised and resilient, able to manage a varied and fast-paced workload.
Pragmatic and solutions-focused with strong commercial awareness.
Enjoys being out in the business rather than desk-based.
What We Offer
Salary of £35,000 – £38,000
Company car
A dynamic, field-based role with autonomy and variety
Supportive and collaborative People Team
Opportunity to make a real impact on manager capability and employee experience across the business
Pay: £35,000.00-£38,000.00 per year
Benefits:
Company car
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount
Work Location: In person
Compensation
This HR & Recruiting role pays $35k-$38k/yr. Within typical range for hr & recruiting roles in United States.
Questions about this role
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