Operations Manager
About the role
Description
LOCATION: MANOR WALKS Shopping Centre
SHIFT PATTERN: Monday To Friday (two Saturdays from 4 on Rota) 42 hours per week
Salary: Competitive
ROLE OVERVIEW AND PURPOSE
ABM UK is seeking a dynamic and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, maintenance, landscaping and other contractual tasks at our client's site. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.
KEY RESPONSIBILITIES
Manage the contract in accordance with company policies and procedures
Ensure high standards of cleanliness, hygiene, and waste management are consistently achieved
Ensure security team are deployed in line with site rotas, communicating effectively and managing & recording any incidents occurring on site.
Complete budget forecasts and monthly reconciliations
Provide professional support to the business in service-related matters
Control staff rosters, payroll, and manning levels
Deliver excellent communication and motivation to the site-based team
Ensure compliance with quality performance measures and resolve any non-compliance issues
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