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Technical Account Manager

ANS

Manchester, UKonsitePosted Jul 9, 2026
Posting intelligenceActively listed

About the role

ANS Group is a Manchester-based cloud, cybersecurity, and digital transformation company that helps organizations modernize their IT infrastructure through managed cloud services, Microsoft solutions, cybersecurity, and artificial intelligence technologies. The company serves clients across the public and private sectors throughout the UK.

A Technical Account Manager acts as the primary technical advisor for assigned clients, ensuring they maximize the value of ANS Group's cloud, cybersecurity, and managed IT services while maintaining strong customer relationships.

Key Responsibilities

Manage a portfolio of enterprise customer accounts.

Build long-term relationships with clients and understand their technical needs.

Coordinate with cloud, security, and support teams to deliver solutions.

Monitor service performance and recommend improvements.

Conduct regular service reviews and technical planning sessions.

Identify opportunities for additional IT and cloud services.

Ensure customer issues are resolved within agreed service levels (SLAs).

Pay: From £6,250.00 per month

Benefits:

Life insurance

Sick pay

Work Location: In person

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