Operations Manager

We have a fantastic opportunity for a Regional Operations Manager to join our National Highways Account – This role will be mobile across our sites from Birmingham down to Bristol (company car will be provided)

The standard hours of work are 37.5 Hours Per Week Monday – Friday

The salary is dependent on experience

Reports to the Account Manager on our National Highways TFM Contract, the Regional Operations Manager is responsible for managing operations and delivering revenue targets within the contract Midlands region (Birmingham to Bristol)

What you will do:

As required, work with Account Manager to develop annual business objectives, plans and budgets.

Deliver revenue within agreed budgets.

Plan and manage the work schedule.

Drive compliance with Health and Safety and close call reporting.

Ensure teams have a consistent understanding of systems and processes.

Ensure that all team members operate according to One Amey principles.

Support and contribute to Continuous Improvement

Understand, anticipate and deliver client requirements, including monthly reporting.

Support and implement a culture of customer centricity.

Manage supplier relationships (outsourced/sub-contractor).

Manage direct reports.

Maintain high level of statutory compliance

Direct management of approximately 4 Team Leaders

Overall responsibility for 1 region, with overall headcount of approximately 60

Reports into the Account Manager

Responsible for a large geography

Typically responsible for revenue up to £5m

What you will bring:

NEBOSH or IOSH Qualified

Holds a full UK Driving Licence

Educated to Degree level in Facilities Management or equivalent qualifications and experience – Desirable

Knowledge of the management and provision of Hard & Soft FM services for a multi‐site operation

Strong people manager with experience with meeting regularly senior clientele

Strong background in Health and Safety

Excellent planning and organisational skills for programming and managing works and services

Excellent IT skills, including the use of CAFM system (Concept Evolution) and Microsoft office

Good knowledge of statutory compliance requirements

This role will require a BPSS Security Clearance .

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions

Career Growth: Shine in your career with advancement opportunities

Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.

Holidays - Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further days.

Pension - Generous pension scheme, with extra contributions from Amey

Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.

Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.

Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities

Family friendly policies for new parents or if you provide care for a dependant

Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible

Inspiring Impact Together

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