PMO/Implementation Lead, Assistant Vice President

Who we are looking for

The PMO Lead is the single point of accountability for program governance. This role is the governance authority of the program - owning the framework, cadence, standards, and quality gates that underpin effective delivery.

This is not a coordination or administrative PMO role, and it must not be combined with workstream delivery responsibilities. The PMO Lead operates independently of delivery to provide objective oversight, credible challenge, and accurate representation of program health to senior stakeholders and governance forums.

The role requires the confidence and capability to challenge senior stakeholders - including workstream leads, capability teams, and client contacts - and the domain expertise to identify when reported status does not reflect underlying delivery reality.

Why this role is important to us

PMO Domain Coverage

The PMO Lead has end‑to‑end accountability across the following PMO domains:

1. Program Planning & Performance Insight

Owns the integrated program plan and performance management approach

Maintains heat maps and management information (MI)

Translates JIRA data into clear, decision‑focused reporting tailored to different governance audiences

2. Governance Reporting & Board Materials

Structures, writes, and quality‑assures all program governance packs

Owns narrative clarity, accuracy, and decision‑readiness of materials

Ensures content presented to governance forums clearly reflects program reality, risks, and trade‑offs

3. Risk, Issues & Escalation

Owns the RAID framework and scoring methodology

Maintains program‑level risks and issues across all workstreams

Produces concise RAID summaries for governance forums

Ensures timely, evidence‑based escalation of material risks and issues

4. Client‑Facing Reporting

Produces client MI and performance reporting packs

Ensures consistency between internal and external narratives

Protects credibility by ensuring transparency and factual accuracy

5. Key Deliverables & Milestones

Tracks program‑level deliverables and critical milestones

Produces consolidated weekly MI across all workstreams

Identifies delivery slippage early and drives escalation where required

What you will be responsible for

Own and continuously evolve the program governance framework

Enforce governance cadence, including meeting rhythm, pack production timelines, and action follow‑through

Structure standard processes and frameworks for PMO teams to leverage with their clients

Chair cross‑workstream governance and coordination forums and resolve blockers that cannot be addressed at workstream level

Review and challenge all governance content prior to Program Director approval, including:

RAG statuses

RAID entries

Milestone and deliverable status

Draft, own, and present escalation papers to the Program Board and Steering Committee

Actively challenge workstream leads, test leads, and client counterparts when reported status is inconsistent with delivery evidence

Own the go‑live readiness assessment and present formal readiness recommendations to the Board

Maintain a single, authoritative source of truth for program status, risks, issues, decisions, and dependencies

Lead, manage, and develop the PMO team, including:

Senior PMO Analyst

PMO Analyst

PMO Coordinator

Education & Preferred Qualifications

Proven experience leading PMO functions on complex, multi‑year technology or transformation programs

Strong asset servicing or financial services domain knowledge, with understanding of front‑to‑back operating models

Extensive experience operating at senior governance levels, including Program Boards and Steering Committees

High‑impact communicator with the confidence to professionally challenge senior stakeholders and delivery leads

Deep understanding of program governance, risk management, and escalation frameworks

Demonstrated experience building, leading, and developing high‑performing PMO teams

Strong proficiency in JIRA and Confluence - able to maintain trackers, dashboards, and data quality, not just consume outputs

Sound delivery judgment and the ability to identify when reported program status does not reflect underlying delivery reality - and the confidence to act

Salary Range:

$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.