Bilingual Credit Analyst Representative

At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives, and allow millions to share the stories and experiences that matter.

As a Bilingual Credit Analyst Representative, you will:

-Play a critical role in connecting customers to new services and protecting revenue losses. Partnering with our U.S.-based sales teams -and occasionally with the end user directly-.

You’ll review customer credit files and existing account activity to make approval decisions for new service activations.

We’ll rely on your analysis to spot trends and make sound business decisions that protect the company and our customers from revenue losses associated with fraud and non-payment.

Requirements for this opportunity:

- Native / Bilingual Proficiency- highly fluent (native) in English comprehension, speaking and writing.

High school education (some college is a bonus).

2 years of related experience – customer service, billing, collections, loss prevention.

The ability to communicate effectively with customers, employees, and all levels of management via telephone, chat, email, and in-person.

Experience using a Windows-based PC.

You will need to be available to work from our office in Toreo, Naucalpan for a 8-hour shift a day (40-hour weekly shift) during our hours of operation – Monday to Saturday, 7:00am-8:30pm.

Your 8-hour shift is assigned to you by your manafer within the working hours window.

In exchange, we offer:

Monthly gross salary MXN $24,300

Monthly Grocery Vouchers MXN $3,146

Monthly Restaurant vouchers MXN $2,517

Life Insurance

Savings Fund

SGMM

30 days of Christmas Bonus

Your future is calling. Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Naucalpan De Juarez, Estado de Mexico, Mexico