Relationship Manager - SME - TASC

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Requisition Number: 55889

Job Location: Kolkata, IND

Global Grade: Band 8

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 09/07/2026

Posting End Date: 24/07/2026

:

Key Responsibilities

Achieve NTB target for the region

Strategy

Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through:

effectively generating new business – identify prospects and convert in line with the Bank’s appetite

strategically formulating account plan – provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions

Business

proactively building trusted client relationships – maintain a portfolio of active and growing customers

Market and sell broad range of products including trade service, cash management, treasury and investment

Prepare credit proposal and loan application of customers; prepare annual review on timely basis

Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy

Implement agreed business plan to achieve sales/ revenue targets

Generate creative ideas on customer acquisition and products/ services

Processes

Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.

Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.

Conduct regular and timely customer due diligence (CDD) reviews

Ensure CDD profiles are error free for timely sign off

Follow and comply with AML CDD policies and procedures where applicable

Identify KYC issues, provide solution or escalate to line manager if necessary

Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures

Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

People & Talent

Embed the Group’s values and culture

Coach peers and more junior staff as appropriate

Partner effectively with internal stakeholders to deliver effective client solutions

Risk Management

Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.

Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).

Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.

Do what is right in order to avoid reputational risks and operational losses

Governance

Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation

Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):

Anti-Money Laundering (AML) and all applicable money laundering prevention procedures

Client Due Diligence & Related Periodic Reviews

Client Suitability Standards

Treating Customers Fairly

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

Customer

Skills and Experience

Communication

Qualifications

Degree preferably MBA

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-