Clinic Receptionist

Receptionist Job Description

The role of the Dental Receptionist is to support the dental team by providing the patient with high-quality care by performing a variety of office, laboratory, and patient care duties.

About NoFrills Dental:

NoFrills Dental is a young, innovative, dynamic and fast-paced dental group based in Singapore. We're looking for like-minded, motivated and passionate dentists & staff to grow our brand and dental clinic across Singapore.

We prioritise a healthy work-life balance for all of our dentists and staff while advocating that patients be treated with the utmost quality care at ALL times.

We place the needs and well-being of our people at the very forefront of our business. As we believe that "happy, positive & motivated people create a positive environment, which translates to happy & satisfied patients."

At NoFrills Dental, our motto when it comes to serving our patients is pretty straightforward (It's in the name) - Providing consistently high-quality dental services at affordable prices for all patients, wherever we operate.

Job Highlights:

· Positive & nurturing work culture

· Competitive remuneration package

· Training & career development opportunities

· Work-life balance

Job description:

· Responsible for the reception of all visitors, patients and callers to the clinic and to create a professional and welcoming image for the clinic

· Perform the booking of appointments for patients

· Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.

· Perform cashiering duties of Submission of CHAS, Medisave and other Insurance Claims to relevant channels.

· To key in every treatment charges and sales of dental products in Plato system

· Responsible for updating patient information and sending reminder for dental treatment

· Prepare, manage and monitor cases being sent to and received from the lab(s)

· To maintain the cleanliness and neatness of the clinic at all times

· Perform other duties assigned by the Clinic Manager

Requirements:

· Experience in Healthcare or Clinic Receptionist is a big plus but not mandatory.

· Excellent customer service handling skills and upbeat in answering telephone calls

· Good communication skills both spoken and written English and basic Mandarin for communicating with Chinese speaking patients preferred.

· Mature, positive attitude, team player & cheerful personality.

· Good eye for details

Additional Information

· Able to multi-task and work in a fast paced environment

· Observe good work ethic and display good moral standards

· Adaptable and flexible with working arrangements

· Team player

· Able to work independently with minimum supervision

· Good communication and interpersonal skills

· Monitor and maintain inventory of instruments and dental material supplies

· Applicants must be willing to work in various locations, ie. Central area/Tg Katong

. Willing to work on weekends

· Relevant working experience in the dental industry is an added advantage Eg. Nitec or any equivalent.

· Without experience may apply as training is provided.

· Basic knowledge in using computers

Working Schedule:

· Full Time: 6 days a week

. Part-Time : Weekends

· Clinic Operating Hours Monday to Friday (10am - 7pm), Sat/Sun (10am-5pm)

** Attractive remuneration, yearly increments and benefits. Incentives and bonuses on good performance

Job Types: Full-time, Part-time, Permanent

Pay: $2,000.00 - $2,500.00 per month

Benefits:

Employee discount

Health insurance

Work Location: In person