National Account Manager - Autocare
Skills
About the role
We’re looking for a commercially driven National Account Manager to lead our customers - Repco and Bapcor. In this role, you’ll own key customer relationships, deliver strong commercial outcomes, and shape the long-term growth strategy for your accounts.
You’ll play a critical role in strengthening strategic partnerships while delivering results today and building future success. Experience with auto accounts/passion for is desired.
What You’ll Do
Own and grow key accounts
Deliver against core KPIs: sales, margin, volume, and market share
Lead Joint Business Planning (JBP) with customers
Build and execute impactful customer strategies aligned to shared goals
Drive commercial performance
Plan and execute promotions across in-store and digital channels
Optimise range, pricing, distribution, and merchandising
Identify growth opportunities using data and category insights
Manage customer P&L and trade spend to maximise ROI
Build strong customer relationships
Be the voice of the customer internally
Develop trusted, long-term partnerships with key stakeholders
Lead negotiations and manage trading terms
Deliver operational excellence
Partner with supply chain teams to ensure high service levels (DIFOT)
Forecast demand and ensure resource alignment
Use data and insights to drive smarter decision-making
Collaborate across teams
Work closely with Marketing, Category, Finance, and Supply teams
Lead cross-functional initiatives to deliver customer and business outcomes
What Success Looks Like
Clear, forward-looking customer strategies (3+ years)
Strong, aligned Joint Business Plans delivering measurable growth
Deep integration with key customers
Sustainable growth through smart, strategic change
Consistent focus on ROI and full P&L ownership
2–3+ years in FMCG account management (grocery/major retail preferred)
Strong commercial acumen and P&L understanding
Proven ability to negotiate and influence at multiple levels
Analytical mindset with the ability to turn data into action
Confident communicator with strong stakeholder management skills
High energy, initiative, and a growth mindset
A sound knowledge of Circana (IRI Temple) or similar, QScan, QCheckout
Proficient knowledge and use of MS Office (Excel & PowerPoint).
University Degree Qualified
Why Join Us
Own key national accounts with real impact
Work in a collaborative, high-performing team
Opportunity to shape strategy and drive growth
Exposure to major retail partners and cross-functional leadership
Questions about this role
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