Manager, Consumer Charge Product Management A/NZ (14 Month Secondment)

An exciting 14-month secondment opportunity exists for a Product Manager to lead the strategy, commercial management, and overall success of the Consumer Charge Card portfolio. 2026 and beyond will yield an exciting chapter for the Consumer Charge portfolio which is a critical growth and profitability driver for the ICS Australia and New Zealand business. With an ambitious product refresh agenda and roadmap, this role will form a key part of the ICS Charge Cards and Benefits Partnerships team’s success.

In this role, you’ll be the voice of the customer, delivering an optimum value proposition, whilst concurrently delivering long-term product profitability via sustainable product economics and upholding our brand values. You will have a team of one Assistant Manager.

Strategic thinker and self-starter with strong problem-solving and collaboration skills

Strong commercial acumen, including ability to identify and size business opportunities

Project management experience with discipline to manage multiple projects running concurrently

Team player who is flexible and maintains a positive attitude even during changing work priorities

Track record of execution in spite of roadblocks

Analytically minded with the ability to turn data and research into actionable insights Customer advocate with a pulse of trends shaping demand

Understanding of Amex products and competitive landscape

Excellent written and oral communications skills to influence at all levels

Strong people leader

Understanding of internal systems and marketing platforms

Experience in developing premium offerings in lifestyle, brand or experiences is advantageous.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.