Droga5 Social Account Manager

Experience Account Management Team Lead/Consultant | Mid-Level | Full time

Job No. R00339357 | New York City, NY

Who we are

Droga5, part of Accenture Song, is a creative agency with offices in New York, London,Dublin, Tokyo, São Paulo and Dublin. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek’s Agency of the Decade (2010–2019). Visit Droga5.com or @droga5 on all social platforms to get to know us better.

Job Summary

Droga5 is looking for a Social Account Manager / PM to sit at the heart of our social practice - equal parts strategic thinker, project conductor, and client champion. You'll own the day-to-day momentum of social programs across iconic brands, connecting creative, strategy, production, and analytics into work that moves fast and lands hard. If you thrive in a fast-moving environment, love keeping ten plates spinning without dropping any, and have a genuine passion for social culture, this role is for you.

KEY RESPONSIBILITIES

Account Management & Client Relations

Serve as the primary day-to-day client contact, managing expectations and building trust across stakeholders

Translate client briefs and feedback into clear, actionable direction for internal creative and strategy teams

Prepare and lead status calls, presentations, and review meetings with confidence and clarity

Proactively flag risks, resolve roadblocks, and keep clients informed at every step

Project & Workflow Management

Own end-to-end project management for social content - from kickoff through delivery - across always-on and campaign workstreams

Build and manage timelines, content calendars, approval workflows, and status trackers to ensure nothing falls through the cracks

Partner closely with producers, creatives, and strategists to scope work accurately and resource it appropriately

Drive content through multi-layered review and approval processes while maintaining brand standards and deadlines

Maintain clear documentation: briefs, recaps, meeting notes, and workflow guides

Cross-Functional Collaboration

Act as the connective tissue between creative, strategy, production, paid media, and analytics teams

Support the Social Account Director in identifying opportunities where social can add value within broader client engagements

Coordinate with legal, comms, and compliance teams to ensure all content meets platform and brand guidelines

Reporting & Optimization

Track campaign performance and compile regular reporting to share with clients and inform content strategy

Assist in building wrap reports, learnings documents, and optimization recommendations

Here is what you need:

3+ years of experience in social media account management, project management, or integrated agency roles

Preferred Qualifications:

Solid understanding of social platforms (TikTok, Instagram, YouTube, X) and the content behaviors that drive each

Exceptional organizational skills - you can manage multiple workstreams simultaneously without losing your cool

Strong communicator who writes clearly, speaks confidently, and knows how to tailor a message to the room

Experience with project management and social tools (Asana, Monday, Sprinklr, Sprout, or similar)

A collaborative, solutions-first mindset - you solve problems before they become fires

Genuine enthusiasm for pop culture, digital trends, and the social landscape

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 08/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $145,400

Cleveland $59,100 to $116,300

Colorado $63,800 to $125,600

District of Columbia $68,000 to $133,700

Illinois $59,100 to $125,600

Maine $54,400 to $107,000

Maryland $63,800 to $125,600

Massachusetts $63,800 to $133,700

Minnesota $63,800 to $125,600

New York $66,300 to $145,400

New Jersey $68,000 to $145,400

Virginia $59,100 to $133,700

Washington $80,200 to $133,700

New York City, NY

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