Business Analyst AV

The Business Anlyst is the data and operational backbone of the AV Category Management team. The Analyst keeps the category's data accurate and current, handles Level 1 response to internal and supplier queries, and produces recurring reporting for category leadership and suppliers, allowing the rest of the category team to focus on supplier strategy and field execution.

JOB DUTIES:

Data Stewardship

Maintain accurate and up-to-date Data Lake , Category Data , and Supplier Data ; perform recurring audits, resolve discrepancies, and coordinate updates with Market Development Specialists, Strategists, and Category Managers.

Level-1 Response

Serve as the first point of contact for internal and supplier inquiries, validate AI agent outputs, resolve exceptions, and escalate Level-2 product and BOM configuration questions to the appropriate resource.

Reporting & Audit

Produce monthly market-share, sales, and category performance reports, weekly sales reports, audit data sources supporting AI-generated reports, and provide ad hoc data analysis, competitive insights, and forecasting support to Category Management

SOP Authoring & AI Supervision

Develop and maintain SOPs and process documentation, oversee AI agent accuracy, identify and escalate recurring issues, and work with Strategists and Category Managers to capture and document evolving process knowledge.

YOU MUST HAVE:

2–4 years in data analysis, operations support, or analyst roles.

Hands-on experience with ERP, CRM, or data management tools.

Demonstrated ownership of a recurring data or reporting workflow.

Proficient with Excel, Google Sheets, and BI dashboards.

Strong written and verbal communication - confident on calls, stand-ups, and supplier-facing interactions with North American teams.

WE VALUE:

Quickly identifies patterns among problems and issues

Makes timely decisions balancing systematic analysis

Some experience in product or strategic marketing

Decisive and logical at thoroughly evaluating issues

Excellent planning, execution and project-management skills

experience & ability to apply to product line

WHAT'S IN IT FOR YOU:

Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.

A collaborative and inclusive work environment where your contributions are valued.

Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.

Access to cutting-edge tools, resources, and a supportive team to help you excel.

The chance to work with a global, innovative company shaping the future in its industry.

#LI-CM1

#LI-Hybrid

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com .