Bartender / Mixologist - F&B

Company Description

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Job Description

Bartender / Mixologist - F&B

Passionate about everything relating to Food & Beverage and putting a smile on our guests’ faces, as a Bartender / Mixologist portfolio you will lead the team as a Team Leader Bar at Sofitel Mumbai BKC, where you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

The Bartender / Mixologist is responsible for creating and delivering exceptional beverage experiences across the hotel’s diverse bars, lounges, and dining venues. This role combines technical bartending expertise, creativity, and luxury service standards to craft signature cocktails, elevate guest experiences, and support the property’s reputation for world-class hospitality.

With your passion and motivation, you sell unforgettable experiences to guests at your hotel. You are professional and have excellent knowledge of everything your hotel has to offer. You build strong relationships and create a lasting connection with your guests.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities

What you will be doing:

Guest Experience & Service

Provide engaging, refined, and personalized beverage service to guests in all bar and lounge outlets.

Create memorable interactions, anticipate guest preferences, and ensure seamless service that aligns with 5-star luxury standards.

Present cocktails with storytelling, professionalism, and attention to aesthetic details.

Handle guest inquiries regarding spirits, cocktails, and beverage pairings with confidence and expertise.

Beverage Program & Creative Development

Design and update seasonal cocktail menus featuring innovative recipes, premium spirits, and local or artisanal ingredients.

Collaborate with Bar and F&B leadership to curate beverage offerings aligned with each venue’s identity and guest expectations.

Ensure consistency and quality control of all cocktails served across multiple outlets.

Monitor bar mise-en-place, equipment, and product freshness.

Operations & Inventory Management

Assist with procurement and sourcing of spirits, liqueurs, garnishes, and specialty ingredients.

Maintain accurate inventory records and ensure cost-effective usage of bar products.

Oversee bar cleanliness, hygiene, and safety practices in accordance with hotel standards.

Support stock rotation and minimize waste through efficient production and storage methods.

Training & Team Development

Conduct cocktail workshops, tastings, and beverage training for bar and service staff.

Mentor bar chefs / bar ambassadors on technique, product knowledge, and luxury guest service etiquette.

Ensure all team members can consistently execute signature cocktails and high-level bar service.

Events & Special Programming

Participate in hotel-wide events, themed activations, and private functions requiring specialty cocktails or bespoke beverage creations.

Lead mixology demonstrations, masterclasses, and guest engagement events.

Collaborate with marketing to highlight signature cocktails and elevate the hotel’s bar reputation.

Other Beverage portfolio

Experience & Revenue driven approach to every sale and curation.

Collaborate & Liaison with Beverage Partners & Vendors to create valued experiences for guest, while gaining enhanced Revenues and Managing costs.

Curate special beverage promotions, activations, and beverage led events.

Be Inspired with New and Upcoming Beverage Trends, and be up to date with industry trends locally as well internationally.

Manage beverage portfolio across Restaurants, Lounges, Bars, Private Dining & Banquets.

Curate and manage upscale beverage menus, including cocktails, wine, and non-alcoholic drinks.

Lead and train a team of bartenders and bar chefs, beverage servers, ensuring top-tier service standards.

Oversee daily beverage operations, inventory control, and cost management.

Collaborate on exclusive offerings for events, private functions, and VIP guests.

Ensure compliance with liquor laws, health, and safety regulations.

Drive guest satisfaction by delivering tailored, high-quality beverage experiences

You generate group and/or event business for Restaurants & Bars and achieve F&B sales targets

You define KPIs, create offers, negotiate prices, and close contracts related to Restaurants & Bars

You participate in trade fairs, conferences, and promotional events

You maintain important contacts, address databases, and business data

Create Individual relationships with Corporates, Socials & PSU sector to drive business & business opportunities.

Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion

Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

Team Management

Identify and develop team members with potential

Constantly monitor team members’ appearance, attitude and degree of professionalism

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Your experience and skills include:

Relevant experience in F&B operations and Mixology, Beverage portfolio is an advantage

Relevant experience as a Bartender and / or Team Leader Bar portfolio is an advantage

You are focused on guest needs and always remain calm and courteous

You are highly responsible and reliable

Follow Accor & La Maison standards & applications in day to day operations.

You have excellent communication skills, both verbal and written

Your strengths include interpersonal and social skills, and you work in a solution-oriented manner

Ability to work cohesively as part of a team with minimum supervision

Ability to anticipate and focus attention on guest needs, being professional and welcoming

Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

Responsible and accountable for outlet’s profitability and revenue generation

Your team and working environment:

Team of young and vibrant F&B enthusiast

Vision to create Cousu main

Innovation is key to success and that’s our motive

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world dare to challenge the status quo! #BELIMITLESSITLESS

Qualifications

2/2.5 years in Mixologist / Sommelier / Team Leader role preferably managing beverage management, in luxury hotels or high-end establishments.

Certified Sommelier

Expertise in mixology, premium spirits, wines, and craftsmanship.

Strong leadership and communication skills, with a focus on luxury guest service.

Experience with budgeting, inventory management, and cost control.

Luxury hospitality experience is highly preferred.

Additional Information

Strong leadership, interpersonal and training skills

Good communication and customer contact skills

Service oriented with an eye for details

Ability to work well in stressful & high-pressure situations

A team player & builder

A motivator & self-starter

Well-presented and professionally groomed at all times