Technical Implementation Owner

Available in 3 locations Available in 3 locations See allSee all

Technical Implementation Owner

Available in 3 locations

PETROPOLIS,RIO DE JANEIRO,BRAZIL

SAO PAULO,BRAZIL

PETROPOLIS,BRAZIL

Category: Cybersecurity

586524

Regular

Full-time

Orange Business

Publication date : Dec 12, 2025, 12:00AM

Contract duration :

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

TIO is the Technical Implementation Owner part of OCD GSOC Organization, and Orange Business CSU Organization, manages customer expectations according to service sold and acts as the main technical point of contact for the customer and the project team (from order to delivery). The TIO delivers managed security solutions to Orange Cyberdefense customers. The TIO implements the managed solutions through the different management platforms. The role of the Technician Implementation Owner is responsible for participating in projects to activate Managed Security Services purchased by customers. The Technician Implementation Owner will ensure that both Customer-, Orange Cyberdefense-, Vendor environments/platforms are setup in accordance with pre-defined project plans, associated instructions, and timeline. The Technician Implementation Owner will also have the opportunity to collaborate cross-functionally with colleagues in the Orange Cyberdefense organization as there are various roles that collaborate within one Onboarding project.

Key Responsibilities:

Presales Phase

Reviews the proposal and delivery model with presales support

Provides the Level of Effort of the build phase

Proposes the management architecture for some managed offers

Validates the timeline and potential training needs

Contributes to service creation or evolution (PoC/PoV)

Project Kickoff

Validates non-standard requests with ISS and Engineering

Reviews the BoM and request the vendor quotes for the fully managed solutions

Participates in project internal and external kickoff meetings

Helps the security consultant collecting the technical requirements

Aligns the project timeline and deliverables with OCD PM

Provide Technical Guidance for the customer and the project team

Deployment and configuration

New Platform

Reviews the security design

Works with L3 Engineering to deliver new PoC/Bespoke solutions

Validates the nonstandard management approaches with ISS

Implements the managed security scope of work

Operational Platform

Reviews the existing design, the customer environment, and the proposed changes

Aligns the needed changes with the involved stakeholders complying with the complex change management process

Implements the managed security scope of work

Service Activation and Project Closure

Manages the rollout plans with the customer and OCD PM

Tests the security scope with the customer and any other relevant stakeholder

Provides post implementation support

Initiates the HOTO process with the Operations team and Security Manager including the handover sessions and Knowledge Transfer

Service Disconnection

Coordinates and performs the disconnection tasks for complex disconnections needed for running managed services in collaboration with the TIO colleagues.

Quality

Ensure that Services can be delivered according to the project timeline

Ensure that Service deliverables are in accordance with the project plan

Collaborate with relevant stakeholders to receive-, provide- and take action on activities within the projects. Stakeholders include (but is not limited to):

Security Operations Teams (SOC)

HOTO Process

Knowledge Transfer

Alignment on operational changes

Security PMs

Project Governance

Dispatch Requests

Purchase Orders

Logistics

Release Program

HW Refresh (EoS or Vulnerability)

End of contract disconnect request

Technical Management (ISS)

License Management

SMA / SDP Changes

Access Requests

Security Engineering

Technical Validations

Instructions Manuals

Deployment support for PoCs/Bespoke

Security Managers

Alignment on operational changes

Change of operational platform design

HOTO Process

Security Consultants

Project Design Phase

Collecting Technical Requirements

OCD Presales

Level of Effort of Managed Security Offers

Validating OCD Scope of Work

Validating BoM for procurement

Provide Vendor Quotation for some Costing

About you

The Technical Implementation Owner will need to possess the following skills:

Highly organized/structured, follow-through on commitments and with a strong sense of responsibility for your own- and the team’s overall performance

Ability to work and communicate effectively in English (both written and spoken) and with excellent Customer communication skills

Have a positive and helpful attitude and always strive to leave a good impression

Able to remain calm and focused in potentially stressful situations

Solution oriented and leaves nothing to chance, to stay ahead of potential challenges

Curious and not afraid of asking questions or initiate discussions

Must have

Advanced networking skills, very good understanding of TCP/IP, routing, switching and SDWAN

Expert Network Security Skills

Advanced / Fluent English (written and spoken)

Very good communication skills

Sound customer facing experience

Certification in Network Security or Vendor relevant certifications

At least 3 years hands-on experience with one or more of the following solutions:

Firewalls (Fortinet, Palo Alto, CheckPoint, Juniper, Cisco)

SASE (Palo Alto Prisma Access)

F5 (LTM, GTM, WAF)

Remote Access Solutions (Ivanti)

SSE (Zscaler)

Antivirus and Antimalware

IDS & IDP

URL & Content filtering solutions.

Cloud platforms (Azure, AWS)

Unix/Linux operating system

Good to have

French (written and spoken)

Scripting

Project Management skills (Senior TIO)

Experience/Certifications:

Certification in Network Security or Vendor relevant certifications

ITILv4

PRINCE2 Agile

ISO 27001

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What we offer

The benefits of being Orange

Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. And since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.

Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Medical plan

Dental plan

Life insurance

Meal allowance

Transportation allowance

Bonus plan

Gympass

Day care

Private pension fund

Birthday gift (day off)

Give a day, get a day (day off)

Maternity Leave (6 months + 1.5 year of teleworking)

Paternity Leave (15 days + 5 months and 15 days of teleworking)

Orange Employee Solutions (psychological and legal assistance)

Shiatsu

Labor gymnastic

Teleworking Reimbursement

Flexibility

Friendly and caring environment

Global work environment.

At Orange, only your skills matter.

Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.

Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.