Warehouse Coordinator

Job Description: Warehouse Coordinator

Location: Ridderkerk, Netherlands (On-site)

Job Type: Full-time, 40 hours per week

About the Role

OPPO is a leading global technology brand. To enhance our after-sales service ecosystem in the region and support sustainable growth, we are building a talent pool of future service leaders.

This is a structured development role designed for proactive individuals with both technical curiosity and service leadership potential. You will start by inventory, logistics, and customer coordination, ultimately taking on a supervisory position within our Service Center.

This is your opportunity to build a solid, service-oriented operations career from the ground up.

Key Responsibilities

Phase 1: Supply Chain & Logistics Coordination

Support the management of spare parts inventory, including stock receiving, tracking, and replenishment.

Help optimize the logistics flow of operational materials to maintain service efficiency.

Liaise with logistics providers to handle claims or exceptions related to shipment or delivery, ensuring timely resolution and customer satisfaction.

Phase 2: Team Leadership & Service Excellence

Progress into a supervisory role, coordinating the daily operations and workflow of a small team of technicians within the Service Center.

Support continuous improvement initiatives focused on service quality, turnaround time, and customer satisfaction.

Assist in team training, quality control, and process standardization.

What We Offer

A clear career path from a technical position to an operational and service leadership role.

Comprehensive, hands-on training in customer communication, and service management.

A full-time position in a dynamic, international working environment.

Visa Sponsorship: For qualified candidates, we are an official Recognized Sponsor and can provide highly skilled migrant (kennismigrant) visa sponsorship.

Qualifications and Skills

Essential Requirements:

Professional working proficiency in English (both spoken and written).

A proactive, problem-solving mindset with strong willingness to learn and grow in all aspects of service operations.

To be eligible for visa sponsorship, a Bachelor’s degree or equivalent (Dutch HBO level) is required.

Preferred Qualifications:

Proficiency in Dutch and/or Chinese (Mandarin).

Experience in customer service, warehousing, inventory management, or team coordination.

A passion for technology and delivering customer-centric service experiences.