Digital Account Manager (Belgian Market)

Job Function: Sales The role:

Digital Sales Account Manager (belgian market)

Are you an experienced Digital Sales professional who thrives on managing client relationships, driving renewals, and identifying growth opportunities?

Are you motivated to work in a collaborative, fast-paced team where you partner cross-functionally to deliver outstanding customer experiences?

Would you be excited to join a culture-first organization that values growth, flexibility, and continuous learning?

Practical information

Location: Amsterdam, Netherlands | Reports to: Team Lead Business Development | Work Arrangement: Full time (hybrid) | Visa Requirements: Valid working visa for Netherlands | Language Requirement: Fluent/professional in Dutch and English, written and verbal.

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. In this role, you will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts. Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.

Responsibilities:

Client Relationship & Advocacy: You will build strong, trust-based SME client relationships, represent client interests internally, and promote success stories

Service Delivery & Coordination: You will act as the main point of contact for inquiries, coordinating with internal teams to deliver digital services effectively

Renewals & Growth: You will drive renewal strategies and negotiations while identifying upsell and growth opportunities

Account Management: You will maintain a deep understanding of client business landscapes to ensure full account coverage and value creation

Issue Resolution: You will manage post-sales escalations and collaborate cross-functionally to resolve challenges efficiently

Data & Performance Focus: You will leverage data and metrics to guide sales actions, optimize performance, and improve account strategies

What we need to see from you:

What we want to see from you

Technology sales experience

You speak dutch(flemish) and English, French would be a nice bonus.

Expertise within customer onboarding, account handling, and escalation management

Ability to translate business needs into effective technical solutions

Effective communication, negotiation, and cross-functional collaboration skills

Structured approach to request tracking and teamwork

Commitment to customer satisfaction with a continuous learning mindset

What We Offer:

Hybrid working from our Amsterdam Office

A dynamic and collaborative work environment

Opportunities for professional growth and development

Competitive compensation and benefits package

Unlimited holidays

Why SoftwareOne?:

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Accommodations:

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.