Duty Manager

AI Job Summary

Minimum 3 years in similar roles, specifically within Food & Beverage and/or Hotel Operations.

Experience leading and developing teams with coaching, feedback, and performance management.

Sound knowledge of liquor licensing laws and ensuring venue compliance.

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Role Type

On-site • Permanent • Full-time • Associate

Description

Experience the vibrant charm of voco Gosford, which has lit up The Archibald precinct!!

At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130 room hotel, featuring six vibrant and exciting hospitality venues; including a spacious 2000m2 modern Australian pub, a chic rooftop bar, a signature restaurant, a swim up pool bar, and two levels of rooftop conference and event space overlooking the stunning Brisbane Waters. At voco Gosford, we cater to both business and leisure guests, as well as provide a swanky new destination for locals to meet.

We have a brand-new state of the art, Modern Australian pub and gaming venue within the new voco Gosford/The Archibald precinct and we’re looking for a passionate, creative, dedicated, humble and experienced Duty Manager who’s ready to roll up their sleeves, set the tone and assist in leading our team.

Our Modern Gastro Pub features a large 2000m2 space that comfortably accommodates a stylish bistro with all day dining and a stunning bar operation that has fine wines, curated cocktails and craft beers covered. We will also have multiple large tv screens dotted around the venue where all main events are broadcast and a spacious gaming area.

If you are ready to be part of something fresh and exciting that is changing the face of Gosford and the wider Central Coast, we want to hear from you! This is a rare opportunity that will encourage you to make your mark!!

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

A capable people leader, responsible for developing the team’s product knowledge, service skills and customer experience to make sure they deliver with compliance and to top standard

Assist in with performance management through coaching and feedback

Assist to establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints – making sure you maintain a high level of guest satisfaction

Keep an eye on competitor activity / industry innovation.

Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment

Sound knowledge of all liquor licensing laws and ensuring the venue is compliant in all areas

Identify additional sales opportunities to enhance revenue

What we need from you

We’re looking for a creative and motivated professional with the perfect blend of strong leadership, operational expertise, and financial/business acumen. In addition, you will possess:

Higher education qualification or advanced training in Hotel Management, Food & Beverage Management, culinary arts, or related field preferred

Minimum of 3 years of experience in similar roles

Experience in Food & Beverage and/or Hotel Operations

Strong leadership skills and not afraid to get their hands dirty

RSA, RSG and Food Handlers Certificate

Must speak fluent English

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

So, join us and you’ll become part of our hotel family.