Food Operations Manager II

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Richmond

Employment type

Full Time Permanent

Department

Food & Restaurant

Deadline

2026-07-18

Candidate profile (title) What you'll need to have

Candidate profile (text) - Default language • You have approximately 7-10 years of work experience in managing a high-volume Back of House Food Preparations (experience in budget management, inventory, staffing, and team development).

You have at least 5 years of proven formal Leadership experience and a passion for Food Safety.

You have ideas for, and experience implementing, food-waste-reduction programs and are always looking for more sustainable processes .

You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face.

You are a total people-person and can strike up a conversation easily.

You have an obvious passion for IKEA’s food offering, products and design, as well as our Sustainability commitment.

Your management style can only be summed up in like this: open door, empowering and supportive.

Key responsibilities (title) A day in your life with us

Key responsibilities (text) • Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their kitchen and home furnishing needs.

Coach, manage, mentor and on-board new and existing team members to ensure that they succeed. This includes identifying and developing internal talent for the future.

Responsible for ensuring Global and National compliance standards and processes are implemented and followed, and that the team maintains a safety-first mindset

Maintain lean operations and inventory, concentrating on reducing food waste

Ensuring compost/food waste programs are carried out responsibly

Ensure that kitchen is always in optimal state, and that equipment is well maintained and always in working order

Partner with the Commercial Restaurant Manager to further Business objectives

Support and contribute to the IKEA Retail Food Business plan and Sustainability Business plan

Stay up to date with our product line and be prepared to educate both customers and co-workers on their ingredients, allergens, and availability

Team vision ( title) About this work area

Team vision (text) Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Local section (title) Why you will love us

Local section (text) Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

Wellness days (in addition to your vacation days!)

Extended health, dental, and vision coverage (for you and your family)

RRSP with IKEA contribution matching options

Eligibility for our annual IKEA bonus incentive plan

Flexible spending account

Life insurance

Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)

Bereavement leave

Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Food Operations Manager II.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values

Being your unique self, while respecting and including others

A passion for home furnishing

Performing & delivering while learning & developing

Having fun!

Your uniqueness makes Ikea better

We believe everyone has the right to be treated fairly and be given equal opportunities, regardless of their age, gender identity, sexual orientation, physical ability, ethnicity, race, nationality, religion or any other dimension of their identity.

We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide appropriate accommodation which considers the applicant’s accessibility needs due to disability. If you require accommodation, please contact HR.Canada@ingka.ikea.com

Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.