Director of Benefits

Job Summary

The Director of Benefits is responsible for overseeing the day-to-day operations of the Benefits Department including supervision of staff, administration of health and welfare benefit programs, and administration of leaves of absence.

Benefits

CalPortland is proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from.

Medical, Dental, Vision

low-cost premiums even for family coverage

Company-paid life/AD&D insurance

Company-paid short-term disability

Paid sick/vacation/holiday

401k/Company Funded Pension Program (program is dependent upon location and job type)

Employee Assistance Program (EAP)

Additional voluntary benefits

Responsibilities

Direct and oversee the daily operations of the Benefits Department

Oversee and conduct annual open enrollment activities, including coordination with third-party vendors, distribution of materials to employees, conducting open enrollment meetings, and overseeing online enrollment systems

Serve as the primary liaison with benefit carriers, consultants, third-party administrators, and leave management vendors, including providing data to third-party vendors for the management of health and welfare plans and retirement plans

Participates in the selection of third-party vendors for health and welfare plans, Employee Assistance Plans, and leave of absence administration as directed by the Senior Vice President of Risk Management & Benefits

Reviews, reconciles and approves billing statements

Maintain compliance with ERISA, ACA, COBRA, HIPAA, Section 125, FMLA, and other applicable regulations governing employee benefits and leave of absence

Write and distribute communications to employees regarding benefits programs

Develop and implement process improvements to enhance operational efficiency and customer service

Answer phone calls and respond to employee and retiree requests

Professionally resolve employee and retiree issues and problems

Collaborate with Human Resources, Finance, Payroll, Legal, and organizational leadership on benefits and leave-related initiatives

Project a professional company image through all interactions

Education

Bachelor's degree preferred

Requirements/Qualifications

Minimum of three years supervising/managing a Benefits Department

Minimum of five years working in benefits for in both union and non-union environments

Excellent written and verbal skills

Knowledge of Federal, State and Local laws including ERISA and HIPAA

Ability to work well under stress in a busy, fast paced environment while maintaining an even temperament

Skills in establishing and maintaining effective professional working relationships with staff and vendors

Comfortable handling and resolving issues and problems with diplomacy and professionalism

Strong computer and accurate data entry skills

May require travel for meetings, conferences, or training

Ability to sit, stand, and use standard office equipment for extended periods

Work Schedule:

Work week is Monday - Friday and occasional weekends. Must be able to work a flexible schedule since start time can vary and often be very early due to scheduling of enrollment meetings, etc.

Preferred:

Some health and welfare plan design experience

Conditions of Employment

Successful candidate must submit to a post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require Federal Motor Carrier Safety Administration (FMCSA) registration/clearance as well as ongoing alcohol and drug testing. In accordance with the San Francisco Fair Chance Ordinance, for work that will be performed in the San Francisco area, qualified applicants with arrest and conviction records will be considered for employment.