Onboarding Specialist
Skills
About the role
First Impressions Matter - Be the Face of an Unforgettable New Hire Experience!
Love helping people feel right at home from day one? ActionLink is looking for a people-loving Onboarding Specialist to deliver a seamless, engaging welcome experience for our newest hires across the country. As part of our Talent Acquisition team, you’ll guide remote and field-based employees through their first steps - providing virtual support, training, and everything they need to hit the ground running. Join a fast-moving marketing powerhouse partnering with top global brands, and play a key role in turning new hires into confident, connected team members!
What We Offer
$16.00 - $17.00 hourly pay range
Monthly bonus potential as department KPIs are met
Fully remote work environment
Full Time, 40 hours per week
Starting in June and running through December 31st, with potential of becoming a permanent member of our Team
Medical, dental, vision, life, and prescription insurance plans
Laptop plus monthly internet/phone stipend
W2 employment with biweekly pay schedule & direct deposit
401(k) option with employer match
Paid vacation, personal, & sick time
Paid holidays
How You’ll Welcome & Wow
Lead engaging remote onboarding experiences tailored to different teams and roles
Guide new hires through completing electronic paperwork, including tax forms and required documents
Host virtual sessions (via Microsoft Teams) to walk employees through account setup, logins, and key tools
Be the go-to support for new hire questions - especially around remote work, tools, and communication platforms
Partner with IT to make sure new hires are fully set up with the right equipment and access
Offer ongoing support with virtual Q&A sessions and helpful resources
Keep an eye on onboarding progress to ensure a smooth, successful start
Maintain accurate and organized records across all onboarding systems
The Talent You Bring
1-2 years of experience supporting HR processes and onboarding activities
Comfortable using cloud-based tools and systems to manage new hire info and records
Able to juggle multiple tasks in a fast-paced, high-volume environment
Strong communication skills - both written and verbal - with a people-first approach
Highly organized with great time management and attention to detail
Positive team-oriented mindset with the ability to work independently when needed
Solid understanding of employment laws and regulations, with a commitment to handling sensitive information with discretion
Work Environment
Ability to work remotely
Access to a quiet home office space with high-speed internet connectivity
Flexible scheduling availability to work some weekend hours - up to twice per month as needed/requested
Physical Requirements
Mobile and able to sit for periods of time
Able to use a computer, keyboard, mouse, phone, and other standard office company issued equipment
Compensation
This Customer Success Manager role pays $16k-$17k/yr. Within typical range for customer success manager roles in United States.
Questions about this role
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