Talent Operations Specialist

Description

Shield Technology Partners is seeking a Talent Operations Specialist to support recruiting operations, candidate experience, interview coordination, sourcing efforts, and ATS administration across both Shield and its growing portfolio of partner companies.

This role is ideal for someone who enjoys being at the center of recruiting operations and takes pride in creating an organized, responsive, and high touch experience for both candidates and hiring teams. The ideal candidate is highly detail oriented, proactive, organized, and comfortable managing multiple priorities simultaneously in a fast-paced environment.

This individual will work closely with recruiting leadership, hiring managers, executives, and newly integrated partner companies (“ShieldCos”) to help support hiring processes from requisition launch through interview coordination and operational support.

This is a remote role with quarterly travel expectations for company meetings, trainings, and team collaboration events.

What Success Looks Like

Success in this role means creating a seamless and organized recruiting experience while helping ensure hiring teams are fully equipped to utilize recruiting systems and processes effectively.

The ideal candidate will become highly proficient within Pinpoint ATS, maintain strong communication with candidates and hiring teams, help drive recruiting coordination efforts, and support operational consistency as Shield continues to grow through acquisition activity. This role will focus heavily on backend talent operations, systems, process coordination, and operational support. Although there may be interaction with candidates or hiring teams, this position is not expected to participate regularly in candidate interviews or interview evaluations.

This person should be highly responsive, comfortable with shifting priorities, and excited to support both process improvement and hands on recruiting operations work.

Key Responsibilities

Coordinate candidate interviews across multiple time zones and stakeholder groups

Manage interview scheduling, calendar coordination, candidate communications, and follow-up logistics

May support sourcing efforts for active roles across Shield and partner companies using LinkedIn Recruiter and additional recruiting tools

Assist with candidate pipeline management and movement within Pinpoint ATS

Help onboard new hiring managers and partner company leaders into recruiting workflows and ATS processes

Provide guidance and support to hiring teams on interview scheduling, scorecards, candidate feedback submission, and recruiting best practices

Maintain accurate candidate records, interview documentation, and requisition data within the ATS

Assist with job posting creation, requisition launches, and recruiting process coordination

Support recruiting operations and hiring initiatives related to newly integrated partner companies

Partner closely with recruiting leadership to identify opportunities for process improvement and operational efficiency

Help maintain a positive, responsive, and professional candidate experience throughout the hiring process

Skills, Knowledge & Expertise

Previous experience supporting recruiting coordination, talent operations, recruiting administration, sourcing, or ATS management preferred

Strong organizational skills with exceptional attention to detail

Excellent written and verbal communication skills

Ability to manage multiple priorities and stakeholders simultaneously

Comfortable operating within fast paced and high growth environments

Experience with ATS platforms – Pinpoint experience preferred, but not required

Experience with LinkedIn Recruiter or sourcing platforms preferred

Proficiency within Microsoft Office Suite, Outlook, Teams, Slack, and calendar management tools

Ability to work independently while collaborating effectively across teams

Preferred Traits

Highly responsive and dependable

Process oriented with strong follow through

Positive and solutions focused mindset

Comfortable navigating ambiguity and evolving priorities

Strong customer service and relationship building approach

Self-motivated with a willingness to jump in wherever needed

Passion for building scalable recruiting operations within a growing organization

About Shield

Shield Technology Partners is a national IT Services platform formed through the collaboration between Thrive Holdings and ZBS Partners. By combining Thrive Holdings’ technological expertise with ZBS Partners’ proven approach to supporting founder-led businesses, Shield Technology Partners is dedicated to accelerating growth, innovation and long-term value creation for IT services companies across the country.