Operations Manager

The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Description:

Key responsibilities:

Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality

Engages and maintains relationships across Media Operations and key partners across all Media brands

Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses

Ensures client transitions, from onboarding through offboarding, are properly supported and managed

Partners with planning brands to provide operational support for client contract and records setup and system maintenance

Ensures budget maintenance and utilisation is supported through creation and/or tracking of reference requirements, such as Media Purchase Authorisations (MPAs) and budget details

Maintains client reporting requirements and generate reporting templates in accordance with requirements

Supports brand leadership in performing client audits

Provides additional operational support as needed

Location:

Madrid

Brand:

Amplifi

Time Type:

Full time

Contract Type:

Permanent