Chief of Staff

Position Overview:

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Chief of Staff!

The Digital Engagement Global Business Unit at SBS is in charge of developing, commercializing, and operating the Digital Banking Suite (DBS), a comprehensive digital banking platform that empowers financial institutions with a next-gen platform to enhance customer engagement via modern mobile-native and web experiences. Other offerings within the Business Unit include Open Banking, AI & CRM, and Digital Lending. We are looking for a Chief of Staff to act as a strategic partner to the General Manager and his deputy, supporting the effective running, alignment, and performance of the Business Unit.

The Chief of Staff will drive cross-functional alignment, oversee business performance, and enable disciplined execution across the portfolio, ensuring that strategy, execution, financial performance, and operational processes are tightly connected and running efficiently.

This is a high-impact role designed for a recent MBA graduate with strong strategic thinking, analytical capability, and the ability to influence without authority.

Location: London, Paris, Dubai

Hybrid: 2-3 Days per Week Onsite

Responsibilities:

1. Strategic Planning & Execution

Support the development and refinement of the BU strategy across all products

streams

Translate strategy into clear priorities, roadmaps, and measurable objectives

Track execution against strategic goals and ensure follow-through on key

initiatives

Identify and resolve cross-stream dependencies and trade-offs

2. Business Performance & Financial Management

Support ownership of the BU P&L, including budgeting, forecasting, and

performance tracking

Partner with Finance to ensure robust financial planning and visibility across all

streams

Monitor revenue, cost, and investment allocation; highlight risks and

opportunities

Support business cases and investment decisions across product lines

3. Product Operations & Delivery Enablement

Drive consistency in product operating models, governance, and delivery

practices

Partner with Product and Engineering leaders to improve planning, prioritization,

and execution

Ensure alignment between product roadmaps, commercial priorities, and

resource allocation

Help embed best practices across the product lifecycle management

4. Governance & Operating Rhythm

Prepare executive-level materials for QBRs and leadership meetings

Drive accountability through clear tracking of actions, decisions, and outcomes

5. BU Leadership enablement

Act as a trusted advisor and sounding board to the BU Leadership

Provide structured thinking, challenge, and insight on key topics

Support preparation for executive and board-level discussion

Lead or support high-priority, ad hoc strategic initiatives

Qualifications:

Experience & Background

Recently completed an MBA from a top-tier institution

2–5 years of prior experience in consulting, strategy, product, or operations in a

high-performance environment

Experience in fintech, SaaS, digital platforms, AI, or technology environments is

highly desirable

Skills & Capabilities

Excellent strategic thinking and structured problem-solving

Strong business acumen, including financial literacy (budgeting, forecasting, P&L

understanding)

Strong operational mindset with attention to execution and detail

Excellent communication skills, with the ability to distill complexity into clarity

High level of analytical capability (financial, strategic, and data-driven thinking)

Ability to influence and align senior stakeholders

Strong organizational and prioritization skills

Intellectual curiosity, particularly around AI and emerging technologies

What’s in it for you

End-to-end exposure to running a digital business unit in direct partnership with

senior leaders

Opportunity to shape strategy, operations, and performance across multiple

fintech domains

Global exposure working with teams across continents

Company Overview

At SBS, we’re more than just a technology company; we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

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