Inside Sales Specialist – Paris

France, Paris

Sales

Your challenge

As an inside sale in our Industrial IoT team, you are key player in contributing to our ongoing success. Working in parallel with the sales team to strengthen and grow the business. Your personality is highly driven, with a sales-oriented approach which will contribute to the customer satisfaction and journey of excellence. Working on Key Account project rollouts where precision to detail and fast reactions are vital. Are you up for that challenge?

Your responsibility

Within Advantech Europe in Paris you will be responsible for the inside sales processes and support of Advantech customers of the Industrial IoT division in Southern Europe. This position entails dealing with (inbound) key-accounts in France (with possibility global accounts). This means your main responsibilities are:

Involvement with customer and Key Account Manager (KAM) on pre and post order related questions and topics

Hold meetings to ensure the customer needs are fulfilled Support internal process improvements to enhance customer experience

Form a dual setup with Key Account Management, setting up a lasting working relationship in both ad-hoc and project-based sales

Maintain and update customer records, price lists, and sales databases (CRM)

Coordinate with production, logistics, and technical teams to ensure timely delivery and resolution of customer issues

Support the field sales team with quotations, proposals, and order follow-ups

Providing highest quality customer care activities and services to support our business growth

You proactively do all this to make sure the customers feel that all of their needs are met. You work on critical projects where precision to detail and fast reactions are vital.

Who are you?

For you, the words ‘support’ and ‘sales’ go hand in hand. You are very communicative and social person and with ease you build up the relationship with your customer. You are:

At least 3 years’ experience in a commercial back-office position in an international (technical) environment

Excel in building and maintaining strong relationships with customers through proactive communication

Communicative personality with a strong customer focused approach

Proactive and assertive personality

Experience of using ERP and CRM, preferably SAP and Salesforce

Accurate administrative skills and a commercial mindset

A sales & solution orientated approach

Team spirit and the ability to work with different departments and cultures

Preferably Fluent in French and excellent English. Any other European language is considered a plus.

All in all, are you someone who can handle many different topics and challenges, someone who takes ownership and accountability for the situation at hand? Then we are looking for you!

How do we see the future?

The role of Inside Sales has always been a very important position in our commercial process. Our team is very multicultural, dynamic and always changing and growing with Advantech. There is always an opportunity to grow within the team based on your personal preference and excellence.

Who is Advantech

Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, embedded systems, industrial automation products, and global logistics support. Next to being proud for our success by representing best in Class Company products, our employees are truly inspired by our multi-cultural international environment with more than 45 different nationalities. Advantech is a financial stable and successful market leader. Attention is paid to both your career as well as personal development, with above average career opportunities.

At Advantech, we care about your added value to our company and our culture. We welcome all people to apply at our open company, disregarding race, religion, sexuality or gender (m/f/d). Advantech has zero tolerance for any form of discrimination.