Quality Supervisor
Skills
About the role
Minimum Years of Experience: 6+ Job Description:
Full benefits available after 30 days of employment! Full-time, direct hire position! In order to be considered for this position you must have Structured Cabling /Security/AV experience.
Job Summary:
The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits and on-site support to IES projects.
Job Duties and Responsibilities:
Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)
Develop pre-employment trade-related job skill assessments (both hands on and written)
Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
Conduct training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks
Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required
Evaluates training by assessing effectiveness of training to specific job applications
Administers written and practical exams and write performance reports to evaluate trainees' performance.
Maintains quality service by establishing and enforcing organization standards
Implement training processes and best practices that add value and improve business performance
Maintain personal knowledge, training and proficiency on installed products and course materials
Work with training team to design and implement new training programs and revise old programs
Ensure a safe and pleasant learning environment for staff/students
Qualifications:
Physical and Mental Requirements:
Operate as a team member of management
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
For demonstration purposes; must be able to climb ladders, use hand and power tools, lift 50 pounds.
Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
Must promote the Company culture and mission to all employees, vendors, clients and business partners.
Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
Must be able to travel within the branch territory and/or regional territory as needed.
Must possess the ability to learn and teach the Company and customer project management systems.
Education, Certification, License, and Skill Requirements:
Must possess a minimum of three (3) years training experience or related role.
Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
Prefer a BICSI certified trainer
Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
Must meet Company minimum driving standards.
High School diploma or equivalent
Working knowledge of instructional design and adult learning theory practice preferred
Must be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray).
Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry.
Ability to determine the kind of tools and equipment needed to do a job.
Possess good knowledge of arithmetic, algebra, geometry and their application.
Maintain technical knowledge by attending educational workshops; reviewing publications
Working knowledge of construction process (bid process, project management, delegation, financial etc.)
Minimum Education: High School Overview:
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
Safety is Priority One – and our record shows it
Competitive Pay
Company 401K plan with Employer Contribution Match
Company Paid Time Off
Company Paid Life Insurance
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Choice of Dental and Vision Coverage
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Auto and Home Insurance Discount Programs
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
Disability Accommodation
IES Participates in E-Verify/IES participa en el programa E-Verify
E-Verify Information/ Información sobre E-Verify
English/Español
Right to Work/Ley de Derecho al Trabajo
English/Español
Compensation
This QA Engineer role pays $64k-$82k/yr. Within typical range for qa engineer roles in United States.
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