Key Account Manager - eCommerce

Position Snapshot

Location: Singapore, Eightrium

Company: Nestlé Singapore

Permanent – Full Time

Minimum 5 years of experience in eCommerce sales development, including key account management, content and digital media execution

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

As an Asst / Key Account Manager, you will be responsible to:

Support e-Commerce Manager in the channel/ customer’s thinking, to develop and implement channel/ customer’s strategies with a horizon of 6 - 18 months.

Contribute to Integrated Commercial Planning by jointly developing channel/ customer plan with e-Business Manager with a horizon of 6 – 18 months

Understand and drive platform and consumer's insights and develipment

Owns eComm/Digital Market DSS scorecard

A day in the life of a Asst / Key Account Manager...

1. Manage strategic relationships with key eCommerce platforms and online retailers to drive sustainable growth

2. Develop and execute commercial strategies to deliver P&L targets, owns account P&L, including pricing, promotions, sales, and trade investments

3. Drive assortment expansion, pricing competitiveness, and promotional effectiveness

4. Ensure excellence in digital shelf, including product listings, content quality, and search visibility

5. Plan and optimize digital marketing activities (e.g., platform ads, search, display, and affiliate) to drive traffic, conversion, and ROAS

6. Collaborate cross-functionally (marketing, trade marketing, supply chain) to align and execute business plans.

7. Identify growth opportunities, improve operational efficiencies, and implement eCommerce best practices

What will make you successful...

Minimum 5 years of experience in eCommerce sales development, including key account management, content and digital media execution

Proven experience in FMCG within a digital or eCommerce environment, with strong commercial acumen and a track record of driving growth

Demonstrates a growth mindset with strong adaptability, resilience, and ownership of business outcomes

Strong collaboration and stakeholder management skills, with the ability to work effectively across cross-functional teams and external partners