Corporate Security Operations Lead

Company Description

Are you ready to be a trusted presence in a dynamic and vital environment? At Securitas, our mission goes beyond securing premises - we protect people, property, and peace of mind. As a Corporate Security Operations lead, you’ll be instrumental in maintaining a safe, professional, and welcoming atmosphere for clients, employees, and visitors.

This role offers the chance to work with a prestigious client.

Dublin 2

Fully Flexible, Monday to Friday day shifts, 40 hours per week

€21.58 per hour

Why Join Us?

Be part of a company that lives by its values: Integrity, Vigilance, and Helpfulness

Career development opportunities and industry-recognised training

A supportive team environment

Competitive salary and benefits package

Make a meaningful impact every day.

Job Description

Protection of Property and Premises

Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms, and CCTV as appropriate

Conduct external and internal security patrols as detailed in the Assignment Instructions.

Carry out routine tests of security. H&S equipment where appropriate.

Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.

Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.

Maintain all logbooks and records as detailed in the Assignment Instructions.

Issue visitor/contractor passes in accordance with the Assignment Instructions.

Deal with lost property in accordance with the Assignment Instructions.

Essential Functions:

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The Corporate Security Operations lead might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.

All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures.

Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts, and initiates corrective action in a timely manner as necessary.

Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments, and surveys; reviews post orders and communicates requirements and changes to affected personnel.

Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that we comply with applicable laws, regulations, policies, and procedures.

Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; to meet client requirements, reviews reports to ensure that commitments have been met and client directions have been followed.

Health and Safety

To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.

Ensure health and safety procedures are always followed. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.

Ensure all walkways and emergency escape routes are always kept clear.

Investigate the cause of all fire alarm activations.

Prevent Loss and Waste

Report instances of property at risk of being lost, stolen, damaged and/or vandalised.

During patrols, switch off unnecessary lights and close windows.

Prevent and Deter Crime

Operate radios, pagers, clocking equipment, and any other physical security equipment used on site.

Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

Customer Service

Display an outstanding level of customer service.

Take responsibility for problems that staff and visitors may have.

Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.

Answer telephone calls professionally and in accordance with the Assignment Instructions.

Continuous Improvement

Identify opportunities for improving practices and processes.

Other Responsibilities

Book on at the beginning of each shift and make check calls in accordance with Company policy.

Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.

Undertake any other duties as requested by the Management

Qualifications

Must have previous similar experience.

PSA Licence

Strong observational skills and attention to detail

Excellent communication and interpersonal abilities

Ability to stay calm and focused under pressure.

Good written and attention to detail skills

Professional appearance and attitude

Fluent English essential

Good level of P.C. skills

Previous experience desirable

Must have excellent customer service and communication skills.

Additional Information

At Securitas, we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families.

These comprehensive benefits include discounted health care scheme, company pension, bike to work scheme, access to hundreds of discounts from well-known brands and retailers, access to hundreds of high-quality online education courses from some of the world’s leading learning institutions, ways to save for the future, and other resources to improve health and well-being.

Benefits:

Substantial Maternity Leave top up payment

Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week

24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas.

Employer Contribution Pension Scheme from the day you join the Company

Progression, training and development opportunities

Christmas Savings Scheme

Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.)

Internal recognition schemes

Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)

Group Scheme (Access to hundreds of discounts from well-known brands and retailers, as well as access to hundreds of high-quality online education courses from some of the world’s leading learning institutions.)

Employee Refer a friend incentives

Life Assurance equal to one year’s basic pay as per Employment Regulation Order (ERO)

Overtime as per the ERO

Sick Pay Scheme as per ERO

SIPTU Representation Rights

Free parking

Securitas is an equal opportunities Employer

P.S.A. Licence Number : 00352

Website: https://www.securitas.ie/

Available jobs: https://www.securitas.ie/careers/available-jobs/

Benefits at Securitas: https://www.securitas.ie/careers/benefits-at-securitas/

Securitas Integrity Line: https://www.securitas.ie/sustainability/securitas-integrity-line/