Cleaning - Administrative Support

About The Role

This is a dual role where you will rotate between the two sets of duties on a weekly basis. You'll be someone who enjoys working with colleagues to tailor and deliver a five-star customer journey in the building for all the visitors and occupiers as the first point of contact. Does this sound like the role for you?

In this role you will be expected to with both internal and external clients adding value to the role and the business with advanced ideas and ideas. The success of the role relies on building strong relationships with the occupiers, their visitors and other internal stakeholders, tenants and contractors.

The role also requires you to work with other service providers on site embracing a one team approach, exactly the confidence team. We are looking for someone who can use their own lead to always improve the service approach to ensure the highest levels of customer service are achieved. You would be expected to create a culture of excellence that delivers a world class service for our clients and adopts the building vision and values.

About the role

Collect HTB deliveries from the loading bay and notify the staff member who ordered it.

Collect incoming post from the loading bay in the am & pm daily.

Frank all outgoing post each evening and take down to the loading bay (no later than 4:30).

Stock and maintain the client areas with water, soft drinks, tea & coffee each day

Raise Purchase Orders.

General Health & Safety management (supporting the Facilities Manager) by carrying out daily/weekly walk arounds and tests.

Providing Health & Safety induction for all new starters and circulate H&S presentation packs.

Manage online facilities accounts

Promptly reporting issues as and when they arise (keeping the Facilities manager up to date)

Reception Duties

Assist HTB reception with meeting room tidying and room management.

Assist with meeting room layouts i.e. adding & removing chairs and storing them back into the storage room.

Assist HTB reception with providing refreshments and lunches (when requested) for meetings.

Assist HTB reception with client arrivals, offering refreshments, taking coats & luggage etc.

Skills & Experience required

Do you have a proven background within a receptionist role?

Do you have excellent customer care skills?

Are you someone who can develop a strong sense of community?

Are you IT Literate in MS Office Suite (word, excel and outlook)?

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve - now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’