General Manager

Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley!

Position Overview

As General Manager, you will be responsible for overseeing and managing all daily operations, ensuring the property runs smoothly and profitably. This role requires a hands-on approach, with active engagement across all departments and a focus on stakeholder management. Your leadership will be instrumental in shaping the team culture, as you lead, coach, and mentor your staff to maintain high standards of excellence.

The role is currently advertised under Peppers, with an upcoming rebrand to Mövenpick in December. Both brands are part of the wider Accor network, offering strong internal career pathways.

Key Responsibilities

Oversee all aspects of the property, including revenue management, recruitment and training, customer service, and achieving financial targets

Lead and develop your team, ensuring the hotel’s success and profitability

Drive improvements in performance and implement strategic changes aligned with business objectives

Foster strong relationships with key stakeholders, property owners, guests, and regional services

Maintain high product and service standards while optimizing revenue and controlling expenses

Focus on building a motivated and engaged team committed to delivering exceptional customer experiences

Represent Accor within the local community, promoting engagement and positive partnerships

Skills and Experience

Proven experience as a Hotel or General Manager, with a comprehensive understanding of hotel operations and stakeholder management

Ability to create an inclusive environment where your team feels encouraged and motivated to bring their best selves to work every day

Strong interpersonal skills with the ability to cultivate relationships, address challenges, and implement solutions that enhance service quality

Demonstrated capability to drive financial growth through strategic planning and thoughtful decision-making

A solid understanding of the key metrics that influence and grow hospitality businesses, using this knowledge to maximize revenue and inspire your team to excel

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.