Corporate Banking Operations, Assistant Manager

Impact Statement

Global Credit Finance (GCF) Loan Operations provides operational support for several GCF products within Finance.

Loan Servicing Unit (LSU) Associate is needed to service credit facilities on the Bank’s loan accounting system(s), process related cash transfers and perform reconcilements/exception report reviews.

Primary Responsibilities

Review transactional documentation and process principal, interest and fee transactions on loan accounting system

Initiate cash movements via internal transfer and Fed wire/SWIFT

Reconcile general ledger/demand deposit accounts; document discrepancies timely

Analyze and research exception items for resolution

Maintain Letters of Credit

Manage interest and fee logs

Provide client support and respond to client queries

Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required

Have an eye for detail to ensure all documents are processed and reviewed correctly

Implement a robust Knowledge Management model including maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing team; drive 100% compliance to procedures, policies, guidelines and controls

Ensure timely escalation to the management as and when required

Motivate and support the Team Members to meet their Goals and Objectives.

Be self-motivated and flexible with working hours

Identify and drive changes to processes and procedures to improve productivity and efficiency; identify alternatives, options and different ways of looking at issues/problems and to seek alternative scenarios

Required Skills or Certifications

Overall 8-10 years of experience in Loan Operations (Bilateral, Agented and Non Agented.

General understanding of accounting

Proficiency with Microsoft Excel

Good organizational skills and the ability to prioritize under tight deadlines

Success Capabilities

Bachelor’s degree or similar

Candidates with knowledge of loan systems like Loan IQ will hold an added advantage

Strong interpersonal and communication (verbal and written) skills necessary

Must be detail oriented with ability to perform general analysis of credit documentation

Ability to work with others to accomplish tasks

Strong focus on the customer experience

Able to build strong, open & collaborative working relationships

Should be comfortable with Bangalore location

Should be open with all shifts (Including Night Shifts)

About State Street

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