Front Office Agent (d/f/m)
About the role
What we offer
Accommodation will not be provided
Support in reconciling work and family life
Europe-wide employee app "LEAPP"
Discounts on accommodation and in the restaurants of the Fattal Hotel Group
Training and development programmes at our Leonardo Academy
Team events
Your Main Duties
You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and Garda Lake area
Answering phone calls
Your Profile
BE YOURSELF - Be authentic and yourself
Tourism studies or Bachelor’s degree in Hotel Management
Hospitality is in your veins
At least 1-year experience as Front Office Agent or Receptionist
Sense of responsibility, ability to work in team, resistant to stress
Flexibility in working early, late and night shifts
Very good speaking and writing skills in English and Italian, other languages are a plus
About us
BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.
The 4-star hotel Leonardo Lago di Garda – Wellness and Spa is located in the countryside of Lazise, on the southern banks. In addition to its 127 rooms, it has a renewed restaurant, stunning wellness area with bio-sauna, hammam, Turkish bath, and wellness treatments, as well as meeting rooms and suites with whirlpool baths.
Join our team and start your career journey with us as Front Office Agent (d/f/m)!
Your Contact Person
Valeria Rotondo
HR Assistant
Leonardo Lago di Garda Wellness & Spa
Strada delle Greghe, 7
37017 Lazise
Questions about this role
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