SAINT LAURENT Client Advisor

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

PURPOSE OF THE POSITION:

A Client Advisor contribute actively to the store sales and key indicators achievement.

They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

Provide an outstanding client and after-sale service to all visitors and clients

Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests

Cultivate a robust client portfolio to secure a proactive and growing business

Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture

Show a transparent and genuine attitude with the client and create a unique connection with them

Communicate in a professional and authentic way, with clients and colleagues

Effectively use all the available tools to optimize business opportunities

Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit

Adhere to all company policies and operational procedures and follow them

PROFILE

A preferred professional experience in providing a high quality service focused on Client expectations , i.e. in fashion & accessory retail, in customer service or in luxury hospitality

Have personal taste and passion for the fashion culture , like to create personalized looks

Have a natural business mindset and an entrepreneurial spirit

Open-minded and looking for a company valuing audacity and authenticity

Strong team spirit to achieve common goals

At ease with using tools and applications , learns fast with new technologies

Motivation to work in a fast-paced environment, able to multitask & prioritize

Proactive, enthusiastic, & with a problem-solving attitude

Excellent written, oral & listening skills, in English and local language

Embrace change and see it as an opportunity to grow and develop

WHAT WE OFFER:

Applicable CCNL: Commercio - Terziario

Category: Impiegato

Indicative starting compensation: 25.000 €

Eligibility to sales incentives as per company policy

Benefits : in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives are offered in accordance with company policies.

The selection process is open to candidates of any gender, age, origin, orientation, or background, in full compliance with the principles of equal opportunities, non-discrimination, and pay transparency.

Job Type

Fixed Term (Fixed Term)

Start Date

2026-07-15

Schedule

Full time

Organization

SL Luxury Retail S.r.l.