Visual Experience Specialist

Visual Experiences Specialist

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

The Role:

As the Visual Experience Specialist for UGG, you will lead the merchandising function within the broader Visual Experience team. You’ll oversee window rollouts, new store openings, pop-ups, showroom set-ups, distributor support, training events, and showroom execution. You’ll ensure regular communication across retail, outlet, wholesale, and distributor channels, and collaborate closely with marketing, retail, allocation, sales, and merchandising teams. This position is based in our London or Paris head office and includes travel within the UK and Europe.

Your Impact:

Lead the Merchandising team, including direct management of the Visual Experience Associate

Oversee window rollouts, store openings, pop-ups, and showroom set-ups across EMEA

Coach and develop store teams on visual and commercial knowledge

Conduct monthly calls and maintain communication with Distributors and Sales Team

Provide photo feedback reports and updates to marketing and store teams

Direct showrooms and ensure VE guidelines are respected

Create and update VE training tools and directives for staff training

Order supplies for stores and showrooms, and lead graphic designer briefs

Collaborate with cross-functional teams (Merchandising, Allocation, Retail, Product)

Maximize sales through store merchandising and training

Analyse window performances and share VM reports monthly

COME AS YOU ARE

We celebrate diversity - of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Who You Are:

Commercially minded, highly driven, and well organized

Strong creative eye and excellent attention to detail

Confident in inspiring and leading others, ideally with prior line management experience

Dynamic, energetic, and innovative thinker

We would Love to Hear from People with:

Experienced in the fashion or retail industry with a genuine passion for retail and merchandising

Excellent time management and ability to multitask

Proficient in CAD packages, Adobe Creative Suite, Excel, PowerPoint, and Word

Fluent in English (additional European languages an advantage)

Experience with Asana or similar project management tools is a plus

Willing to travel within the UK and Europe

What We Will Give You:

27 Days Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.

Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.

Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme

Hybrid & Flexible Working Environment

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