Senior Manager, Last Mile Operations

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is 95,000 - 105,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.

What your day-to-day will look like:

Ensure compliance with specified contract metrics

Maintain high standards for all operational activities

Hire, train, develop and appraise staff effectively; develop a contractor base team

Direct and guide front line management staff

Manage contract drivers who are operating up to 7 days per week in multiple regional locations

Build relationships with customers to ensure continuous operating improvements

Oversee P&L

Work with national sales team to facilitate new avenues of growth

At a minimum, you’ll need:

Bachelor’s degree or equivalent related work or military experience

5 years of operations experience

Experience with Microsoft Office (PowerPoint and Project)

It’d be great if you also have:

Supervisory experience in a transportation/supply chain environment

P&L experience

Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees

Excellent analytical, communication and time management skills

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

Competitive pay

Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

401(k) retirement plan with up to 5% company match

Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

Employee Assistance Program (EAP)

Tuition reimbursement, adoption assistance

Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step