Associate, Field Service Project Management

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity - driving our business priorities alongside meaningful social, community, and societal impact.

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Role Summary

We are seeking a motivated Junior Project Manager to support the planning, execution, and financial tracking of customer-focused projects. This role partners closely with cross-functional teams to ensure projects are well-organized, financially accurate, and delivered successfully.

This is an excellent opportunity for someone looking to build a career in project management, operations, or finance within a fast-paced, collaborative environment.

Key Responsibilities

Project & Financial Support

Assist with project financial tracking, including budgets, forecasts, and expense reviews

Support cost validation and purchase order tracking

Review time and cost entries to ensure accuracy and alignment with project plans

Project Coordination

Maintain project plans, schedules, and documentation

Support resource coordination and task tracking

Organize and manage project files and records

Commercial Support

Assist with quote preparation and order documentation

Support internal approval and project initiation processes

Vendor & Stakeholder Coordination

Track vendor and partner deliverables and costs

Participate in team and partner meetings, capturing notes and follow-ups

Reporting & Communication

Maintain project tracking tools and dashboards

Support preparation of status updates, reports, and presentations

Project Closeout

Assist with project completion documentation and final submissions

Support financial reconciliation and closeout activities

Required Qualifications

Bachelor’s degree (or currently pursuing) in Business, Finance, Operations, or a related field

Strong attention to detail and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Proficiency with Excel and standard business tools

Strong written and verbal communication skills

Preferred Qualifications

Internship or coursework related to project management, operations, or finance

Familiarity with project management or CRM tools

Experience supporting cross-functional teams

What You’ll Gain

Hands-on experience in project management and financial operations

Exposure to cross-functional teams and customer-facing projects

Development of skills in project coordination, reporting, and stakeholder communication

A strong foundation for career growth in Project Management, Operations, or Finance

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.