Deputy General Manager

Job Ref: AM15542

Branch: Doubletree by Hilton Bristol North

Location: Doubletree by Hilton Bristol North, Bristol

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 45

Posted date: 22/06/2026

Closing date: 24/07/2026

Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

Meals provided whilst on shift

Sales incentives and initiative rewards

Discounted / Free use of leisure facilities – “Hotel specific”

Free Car Parking – “Hotel specific”

Stays in our hotels at discounted prices or

Even free stays in our hotels as one of our rewards & recognition incentives,

Opportunities for your personal development within the Hotel Group Brand Portfolio

Fully funded apprenticeships – T&C’s apply

Annual Holidays entitlements inclusive of Bank Holidays

Opportunity to buy additional holiday entitlements

Pension enrolment

Does the below sound like you?

Passionate and willingness to learn

Positive attitude and someone who makes our guests smile

Genuinely friendly and caring

Enjoys working as part of a team

Ambitious and hard working

Experience in Food and Beverage and/or Rooms Management

Experience in managing budgets, revenue proposals and forecasting results

In-depth knowledge of the hotel / leisure / service sector

Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets

Good communication and excellent grooming standards

Ability to work morning, afternoon/evening, and weekends

Deliver exceptional customer experiences all the time

Is the Deputy General Manager role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Deputy General Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role

Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)

Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals

Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded

Respond to audits that are completed by the company to ensure continual improvement is achieved

Deputy G M will plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations

Comply and exceed hotel and company Service Standards

Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action

Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company

Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction

Hold regular briefings and communication meetings with the HOD team

Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients.

You’ll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV’s. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more.

Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you’re feeling hungry, head to Brunel's Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience.

DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events.

Highlights

Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol’s bustling city centre

We proudly serve Starbucks Coffee in the hotel

Recently refurbished bedrooms with modern amenities

Brunel's Hat Restaurant and Lounge Bar, and 24 hour room service

Flexible meeting and banquet space for events and weddings with up to 180 guests

LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room

What to do around here

You’ll find plenty to do near DoubleTree by Hilton Bristol North. Explore the stunning Berkeley Castle or the historic Bristol Cathedral, or visit the wildlife at WWT Slimbridge. The bustling city center of Bristol is just 8 miles away, offering a wealth of restaurants, shops, museums, galleries and more. Shop till you drop at Cribbs Causeway or take the whole family for a day of fun at Bristol Zoo. With a bus stop right outside the hotel, you’ll have easy access to wherever you want to go.