Payment business Analyst

Location: London, England, United Kingdom

Date Posted: 06/07/2026

Job description

FX e-Trading Support Specialist

Location: London

Employment Type: FTC rolling

Company: Virtusa

100% Work on site / 5 day in office

About Virtusa

Virtusa is a global leader in digital engineering and technology services, partnering with some of the world's largest banks and financial institutions. With over 35,000 professionals across 25+ countries, we help clients accelerate digital transformation through cloud, data, AI, automation, and modern software engineering.

Joining Virtusa means working on mission-critical global projects, collaborating with international teams, and building your career in a culture that values innovation, continuous learning, and work-life balance.

Role Overview

We are looking for an experienced FX e-Trading Support Specialist to join a global financial services project. This role is ideal for professionals with experience supporting electronic trading platforms, FX operations, and client onboarding within a high-availability trading environment.

You will work closely with Front Office, Middle Office, Operations, Technology, and external clients to ensure seamless onboarding, production support, and operational excellence across electronic trading platforms.

Key Responsibilities

Support electronic FX trading platforms in a production and client-facing environment.

Manage onboarding and administration of e-Trading users across multiple trading platforms.

Understand and support the complete FX trading lifecycle, including:

Trade Execution

Allocation

Clearing

Settlement

Coordinate with Front Office, Operations, Technology, and external stakeholders to implement client connectivity and trading setups.

Support post-implementation activities and resolve client issues within agreed SLAs.

Troubleshoot production issues and work with internal teams to ensure timely resolution.

Participate in system testing, production releases, and operational readiness activities.

Ensure compliance with information security, regulatory, and operational standards.

Maintain documentation for onboarding procedures, production issues, and operational processes.

Build strong relationships with internal teams and external clients while delivering excellent customer service.

Required Skills & Experience

Mandatory

Strong understanding of the FX market and electronic trading concepts.

Good knowledge of the complete trade lifecycle:

Execution

Allocation

Clearing

Settlement

Experience onboarding and administering electronic trading (e-Trading) users.

Experience working within e-Trading Client Services or a related Operations/Production Support environment.

Excellent analytical and problem-solving skills.

Ability to troubleshoot issues in time-critical production environments.

Strong communication and stakeholder management skills.

Ability to coordinate multiple teams during client onboarding and production activities.

Ability to learn new business concepts quickly.

Strong ownership mindset and customer-focused approach.

Ability to work independently under pressure with minimal supervision.

Understanding of Information Security principles.

Bachelor's degree in Economics, Business Administration, Engineering, Computer Science, or a related discipline.

Preferred

Experience in FX Middle Office or Back Office operations.

Experience supporting high-availability or mission-critical trading applications.

Knowledge of financial messaging or trading platforms.

Additional European language skills are an advantage.

What We Offer

Opportunity to work with one of the world's leading global financial institutions.

Exposure to enterprise-scale electronic trading platforms and FX technologies.

International, collaborative, and multicultural working environment.

Long-term career growth and learning opportunities.

Flexible working model.

Competitive compensation and benefits.

If you have a passion for financial markets, electronic trading, and delivering exceptional client support, we'd love to hear from you.

Key Job Details

Primary Location

London, England, United Kingdom

Job Type

Experienced

Required Experience

5

Skill

CS-BA-Skills.

Travel

No

Date Posted

06/07/2026