People Services Advisor

Hungry, Humble, Honest, with Heart.

The Opportunity

As a member of the Global People Services (GPS) team, you will create an irresistible employee experience while responding to employee inquiries and ensuring a seamless experience for our global workforce. The ideal candidate is someone who thrives in a fast paced environment, is comfortable with ambiguity, and is motivated by finding creative and scalable ways to tackle problems.

This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. The team emphasizes a healthy work-life balance and respectful work hours.

About the Team

The Global People Services (GPS) team is responsible for delivering high-quality services to employees across various employment lifecycle and people program needs, including compensation, benefits, employee relations, recruitment, training and development, payroll, and compliance. They work collaboratively with other teams within the People Team and relevant stakeholders throughout the organization to ensure a seamless employee experience and uphold compliance with employment laws and regulations. The GPS team operates in a fast-paced environment and thrives on finding creative solutions to challenges. They are dedicated to continuously improving the delivery of people services and strive for excellence in their work.

Your Role

Own multi-country portfolio for all standard HR processes and employee lifecycle such as New Hire Onboarding process & New Hire Induction, Immigration & Relocation, Offboarding process, Employee lifecycle.

Act as first point of contact for all employees and hiring managers via our People Portal; respond accurately and timely to employee queries, work closely with other CoEs to ensure resolution.

Provide compensation changes reports to payroll and finance for monthly actioning.

With high focus on compliance, support with financial audits and government surveys, Works Council coordination, perform HR data audits. Maintain employee records, ensure data integrity and accuracy following GDPR regulations.

Act as Absence Management Partner: keep record of sickness and time-off plans. Manage long term absence plan cases.

Support with projects; implementation of new processes/services/policies and optimization opportunities in collaboration with other CoEs as PBP, Systems, Total Rewards, Payroll

What You Will Bring

Human Resources professional with a minimum of 2-3 years of relevant experience

Highly focused on employee experience

Strong and confident communicator

Ability to prioritize and manage multiple projects successfully

Solution driven, hands-on, get things done attitude

Fluent written and verbal communication in English and ability to communicate effectively in French/Dutch/German and have a conversational level in Spanish

ServiceNow and Workday HCM experience

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

Pay Transparency

The salary range for this position at commencement of employment is expected to be between EUR €32,000 and EUR €40,000 per year. Please note that the salary offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.