HR Generalist

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology - helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation - doing work that is open, portable, and built to last. We are building the future of enterprise AI.

Responsibilities

Key Responsibilities

Operationalize global talent programs across Canada and the US, including onboarding, mentoring, rewards, recognition, and employee engagement initiatives.

Provide day-to-day guidance to employees regarding general HR queries, company policies, procedures, and local labor laws.

Support US and Canadian benefits management, including the annual renewal process, market analysis, open enrollment, and complex issue escalation.

Collaborate closely with the Finance and Payroll teams to prepare and verify specific data required for accurate, timely payroll processing.

Advise on and direct matters related to compliance and North American employment law; ensure strict adherence to local Labor Code requirements.

Update, maintain, and audit internal HRIS (Workday) data to ensure data integrity and maximize process efficiency.

Collaborate with the Global Talent Team on regional and global internal compliance projects.

Manage full-cycle recruitment for mid-to-senior level positions across multiple departments.

Develop and execute creative sourcing strategies using a variety of tools (LinkedIn Recruiter, specialized job boards, networking, and referrals).

Screen, interview, and evaluate candidates for both technical capability and cultural alignment.

Partner closely with hiring managers to understand evolving role requirements and provide strategic talent acquisition guidance.

Maintain, audit, and update the Applicant Tracking System (ATS) to ensure data accuracy and compliance.

Requirements

4+ years of experience in Human Resources, with a proven track record in handling both employee relations and full-cycle recruiting.

Extensive, practical knowledge of both Canadian and US labor laws and compliance regulations.

Exceptional organizational skills with a proven ability to manage multiple competing priorities and cross-border processes simultaneously.

Hands-on experience with HRIS and Applicant Tracking Systems.

Experience navigating and utilizing benefits and government portals.

Hands-on experience to hire product-minded candidates from the US and Canada locations.

Strong sourcing skills with deep experience utilizing LinkedIn Recruiter and other talent platforms.

Proven experience working in a fast-paced, international or matrixed organization.

Bachelor’s degree in HR, Psychology, Business, or related field.

What is it like working for 3Pillar Global?

At 3Pillar Global, we are the power behind the brands you know. We are hiring new team members to assist us in continuing our growth trajectory as a fast growing global team of thousands of professionals. New Leaders will live our shared values of Intrinsic Dignity, Open Collaboration, Outsized Impact, and Continuous Improvement everyday to harness The Power of Team and deliver exceptional products and services for our clients.

We support the comprehensive wellbeing of our team members, through:

Career growth and development

Physical and mental wellbeing: as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging unlimited PTO to take some needed time off, we want all of our team members operating at their best.

Providing a comprehensive US benefits package that includes:

100% 3Pillar funded medical and dental coverage for employees and their dependents

Unlimited PTO

Company paid disability and life insurance, and

Generous Parental Leave

Check out our LinkedIn site and Careers page to learn more about what it’s like to be part of our #oneteam!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.