Project Delivery Coordinator – Physical Security

AI Job Summary

Experience in coordination, scheduling, service delivery, or project support roles, ideally in physical security/con str

Experience coordinating end-to-end minor works projects from planning and scheduling through execution to close-out.

Experience scheduling technicians and contractors to optimise utilisation and meet customer delivery requirements.

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Role Type

Permanent • Full-time • Associate

Description

About Us

At ENTAG we help businesses thrive! We are a technology services business, partnering with Australia’s largest telecommunications supplier and world leading technology providers to deliver innovative ICT services and solutions to small, large, enterprise and government customers. We have a reputation for fostering a fun yet professional work environment that encourages collaboration and growth, as well as a supportive and friendly culture that makes everyone feel valued.

Why You’ll Love Working at ENTAG

Flexible ways of working – designed to support balance with hybrid and WFH options

Reward & recognition programs – with award events, milestone recognition, and celebrating everyday wins

Grow your career – supported by structured pathways and our dedicated learning platform

Extra time for what matters – including your birthday off, service recognition leave, and the options to purchase additional annual leave

Vibrant team culture – social events, team connection opportunities, and our popular ENTAG Move Club

Wellbeing support – access our Employee Assistance Program whenever you need it

Referral rewards – earn incentives through our Employee Referral Program

About The Position

We’re looking for a Project Delivery Coordinator – Physical Security to join ENTAG’s Project Management Office (PMO) Practice. This is a full-time, permanent role based in Brisbane or the Sunshine Coast, where you’ll play a key role in coordinating the successful delivery of service jobs, minor works, and physical security installation activities.

You’ll be responsible for the end-to-end coordination of minor works projects while supporting Project Managers on larger and more complex installations. Acting as the central point of coordination between customers, technicians, contractors, suppliers, and internal teams, you’ll help ensure projects and service activities are delivered safely, efficiently, and to a high standard.

Working within a fast-paced delivery environment, you’ll manage scheduling, job readiness, stock coordination, compliance requirements, and project administration, ensuring work progresses smoothly from planning through to completion. This role is ideal for someone who enjoys organisation, problem-solving, and working with multiple stakeholders to achieve successful delivery outcomes.

In This Role You Will

Coordinate and deliver minor works projects from planning through to completion

Support Project Managers with the coordination of larger and more complex physical security installations

Schedule technicians and contractors to maximise utilisation and meet customer delivery requirements

Conduct customer confirmations, readiness checks, and job completion follow-ups

Monitor job progress and proactively identify, manage, and escalate scheduling conflicts, risks, or delays

Ensure site readiness, including access requirements, dependencies, permits, and pre-installation activities

Coordinate stock ordering, tracking, allocation, and delivery to support installation schedules

Maintain contractor compliance records, including licensing, WHS, and industry requirements

Initiate and maintain accurate work orders, job documentation, and delivery systems

Review and approve technician timesheets to ensure accuracy and alignment with work performed

Assist with variations, change coordination, and job closure activities to support invoicing readiness

Liaise with technical teams, suppliers, contractors, and customers to ensure smooth delivery outcomes

Provide regular status updates to stakeholders on workloads, schedules, and delivery progress

Contribute to continuous improvement initiatives across scheduling, job readiness, and delivery processes

We’re Looking For

Someone who thrives in a coordination-focused role, enjoys working across multiple priorities, and has a strong attention to detail. You’ll be highly organised, proactive, and capable of keeping projects and service activities on track while delivering a positive customer experience.

You’ll thrive if you have:

Experience in project coordination, scheduling, service delivery, or project support roles.

Background in physical security, building services, construction, or a related environment.

Strong time management and resource coordination skills, with the ability to manage multiple concurrent jobs and competing priorities.

Proven ability to identify risks, resolve scheduling conflicts, and maintain project momentum.

Experience coordinating with technicians, contractors, or field-based teams.

Understanding of project lifecycles, from planning and scheduling through to delivery and close-out.

Strong communication and stakeholder management skills, with the ability to build effective relationships with customers and internal teams.

Experience managing project documentation, work orders, job records, and administrative processes.

Proficiency using business systems for scheduling, job tracking, asset management, and document control.

A customer-focused approach and commitment to delivering high-quality outcomes.

Flexibility to align working hours with operational requirements, enabling effective coordination with technicians, contractors, customers, and other stakeholders across varying schedules.

Confidence collaborating with geographically dispersed teams using Microsoft 365, Teams, Outlook, and other digital tools.

Desirable extras include:

Knowledge of security licensing requirements, WHS obligations, SWMS documentation, and installation compliance standards.

Experience in procurement, inventory management, logistics coordination, or asset management.

Understanding of ISO standards and compliance-focused environments.

Financial acumen, including budget oversight, job costing, resource planning, and approval processes.

A continuous improvement mindset with a focus on operational efficiency and process optimisation.

How To Apply

If this role sounds like you, apply by submitting your cover letter and resume. Please note that the short-listing process will commence immediately, and applicants successful through the short-listing process will be contacted.

Company Overview

At ENTAG, laughter and coffee keep us fueled in our fast-paced environment and the desire to do it for each other keeps us connected! ENTAG-ians are renowned for having great banter, comradery and getting the job done right for our customers. We are resilient, we deliver, we care, we are empowered and we are passionate.