Senior UX Designer

Senior UX Designer

Location: Toronto, Ontario Work Model: Hybrid Duration: August 17, 2026 – March 31, 2027 Pay Rate: CAD $95/hour Submission Deadline: July 9, 2026, 4:00 p.m.

Job Description

We are seeking a Senior UX Designer to support the delivery of human-centred digital services. The successful candidate will be responsible for designing intuitive, accessible, mobile-first, and responsive user experiences while working closely with product managers, developers, business stakeholders, and technical teams.

The Senior UX Designer will work across product delivery phases to support user research, prototyping, usability testing, journey mapping, service design, and experience optimization.

Must-Have Skills

Extensive experience using UX design best practices to design user-centred solutions

Strong understanding of mobile-first and responsive design

Ability to iterate designs and solutions efficiently based on feedback, research insights, and stakeholder input

3+ years of experience participating in complex projects/products of different sizes

Experience incorporating user-centred design processes within Agile/Scrum delivery methodologies

Demonstrated communication and mediation skills with business teams and core project team members

Experience ensuring client projects/products progress according to schedule

Expertise with UX tools such as Figma, Axure, Sketch, InVision, Adobe Creative Cloud, JustInMind, and Zeplin

HTML5, CSS3, JavaScript, React, Angular, or Node.js experience is an asset

Key Responsibilities

Apply UX design best practices to develop high-quality, user-centred digital solutions

Design for mobile-first, responsive, and accessible digital environments

Create wireframes, prototypes, journey maps, personas, design concepts, and interaction models

Iterate designs based on user feedback, usability testing results, stakeholder input, and technical constraints

Plan and facilitate user research and usability testing activities

Conduct user interviews, journey mapping, persona development, and usability testing

Translate research insights into actionable design recommendations

Produce research outputs such as user interview topic maps, interview scripts, synthesis reports, and findings reports

Support end-to-end service design activities across Discovery, Alpha, Beta, Live, or similar delivery phases

Work collaboratively with balanced teams, including product owners, UX designers, developers, and business stakeholders

Communicate design processes, concepts, recommendations, and solutions clearly to clients and project teams

Support Agile/Scrum delivery activities and contribute to continuous UX improvement

Help overcome resistance to change and support adoption of user-centred design practices

Typical Deliverables

User personas

User journey maps

Wireframes

Prototypes

Design concepts

Usability testing plans and results

User interview topic maps

User interview scripts

User interview synthesis reports

User research findings reports

UX improvement and optimization recommendations

Required Experience

3+ years of UX design experience on complex digital products or services

Strong experience with user-centred design, human-centred design, mobile-first design, and responsive design

Experience working in Agile/Scrum environments

Experience facilitating user research and usability testing

Strong experience creating wireframes, prototypes, journey maps, personas, and research reports

Experience working with business stakeholders, product owners, technical teams, and developers

Strong communication, presentation, negotiation, and stakeholder management skills

Excellent analytical, problem-solving, and decision-making skills

Tools and Technical Skills

Figma

Axure

Sketch

InVision

Adobe Creative Cloud

JustInMind

Zeplin

HTML5, CSS3, JavaScript, React, Angular, or Node.js would be considered an asset

Nice to Have

Degree or diploma in graphic design

Certification or education in usability, human-computer interaction, or technical writing

Accessibility compliance testing experience

Experience working with Ontario Design System principles or public sector digital service standards

Experience supporting digital products through Discovery, Alpha, Beta, and Live phases

Work Arrangement

This is a hybrid role based in Toronto, Ontario. The successful candidate may be required to attend onsite meetings at 222 Jarvis Street as needed.

Pay: $150,000.00-$174,963.66 per year

Work Location: Hybrid remote in Toronto, ON (Toronto District)