Operations Compliance Manager

Operations Compliance Manager

JR-161975

Remote

Shinagawa-ku

Operations

Full time

No (Japan)

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job Summary

The Operations Compliance Manager (Expert level) project manages implementation of compliance and local legislative requirements at single or multi-site level(s). Acts as a subject matter expert (SME) for assigned compliance related complex topics. Identifies risks and non-compliance via audits and compliance consulting meetings within the Data Center. Determines methods & procedures on new assignments; may coordinate project work for others.

Responsibilities

Audits & Certifications

Plans and leads complex compliance audits

Acts as an expert single point of contact (SPOC) for the Compliance Center of Excellence (COE) for advanced audit activities

Performs site level audit evidence reviews including making sure the sites in scope are prepared for any upcoming audits

Manages and follows-up on complex audit findings

Identifies processes to be audited based on expert knowledge of criteria and controls

Reports any findings to management and relevant stakeholders

Manages rollout of new certifications and sustenance of existing certifications within the sites in scope

Participates in wide-ranged advanced external audits as a subject matter expert (SME)

Management Systems

Creates and identifies unique changes to any local site level management system assets by raising a document change request

Provides wide-ranged compliance knowledge input and hosts site level management review meetings

Ensures expert level local procedures are developed and maintained to comply with local legislative and Equinix requirements

Oversees/Ensures all required compliance records are maintained in local/global repositories; including: records relevant to Operations compliance(QISBC and EHS)

Creates global/regional policies and processes relevant to the compliance subject assigned. Also, reviews any local procedures for non-compliance and deviations

Maintains and keeps up-to-date management system assets in the designated process repository

Program Management

Produces advanced compliance reports for local management including key performance indicators and metrics for complex matters

Performs an expert analysis on corrective and preventative actions to identify complex systemic issues/root causes/delays in completion and recommends to resolve though broad preventive actions

Identifies and leads complex process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders

Forecast and track budget for assigned scope of work

Plan and manage advanced compliance projects as per scope assigned

Training

Develops and implements advanced training plans for standards, regulatory and reporting requirements (i.e., environmental compliance, global security management)

Works with local, regional and global management to assess need for new training or re-training efforts

Develops and implements training materials and trains internal team members others on compliance topics

Monitors training of external/internal stakeholders to assure necessary compliance training is delivered to applicable stakeholders

1st Line Responsibilities

Acts as an expert level single point of contact (SPOC) for complex site level compliance for customers or any third party audits

Manages site level audit findings by providing subject matter expertise (SME) guidance on complex compliance related questions

Provides budget expert level recommendations for complex site level compliance needs/requirements

Provides SME compliance support for site/country stakeholders, including: mentoring and identifying compliance related risks and issues at a site level

Assists Data Center Managers in the implementation of site level compliance policies and processes as per global requirements

2nd Line Responsibilities

Manages complex compliance through standards team's first line of defense actions with local, regional and global operations and cross-functional teams

Assures global operations compliance team follows regulatory and compliance standards and company guidelines and requirements, include communication to the external stakeholders

Provides RFI/RFP support for compliance related topics and second level support for customer audits

Assures team stays current on standards, fielding their requests for training and other newsfeed resources

Analyzes and investigates Regional/Global level incidents and advises on remedial action.

Supports and advises first line of defense on management reviews

Compliance Implementation

Provides the customer RFI, RFP, pre-sales, audit and questionnaire site level compliance support

Leads on responses for complex requests or sensitive issues with high risk

Integrates new sites or site expansions to Equinix standards

Ensures global business continuity and risk assessment program is followed

Supervise/Support application of designated permits, compliance to existing permits, plans (e.g. air, spill prevention, chemical reporting, etc.)

Evaluates/Approves advanced work place changes, processes, equipment and substances for compliance to Equinix policies and recommends expert level corrective action

Qualifications

7+ years of experience in relevant field of compliance preferred

Bachelor's Degree in a related subject preferred

QISBC or EHS certification preferred, qualified lead auditor/implementer in at least one standard preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

We use artificial intelligence in our hiring process. Learn more here.

This posting is a new position within our organization.