Business Analyst

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people - Kyndryls - that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Strong expertise in requirement gathering, business process analysis, and process re-engineering for enterprise solutions

Ability to translate regulatory (DPDP, RBI) and business requirements into functional specifications, BRD/FRD, and user stories

Experience in data analysis, data mapping, and workflow design for privacy and governance use cases

Knowledge of DPDP modules (consent management, DPRM, DPIA, ROPA, breach management) and BFSI processes

Skilled in stakeholder management, workshops, and requirement validation across business, IT, and compliance teams

Familiarity with Agile/Scrum methodologies, backlog management, and UAT coordination

Ability to support integration requirements (CBS, CRM, HRMS, APIs) and ensure end-to-end traceability

Strong documentation skills for SOPs, use cases, test scenarios, and audit/compliance artifacts

Your Future at Kyndryl

As a Security Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Graduate (any discipline) with experience in privacy consulting and privacy operations solution design, implementation & management

Experience: 5–7+ years of experience in infrastructure administration, server management, and data center operations

Hands-on experience in DC/DR setup, OS administration (Linux/Windows), and virtualization platforms

Experience in BFSI or regulated environments, supporting high-availability and 24x7 production systems

Strong exposure to backup, recovery, monitoring tools, and incident/problem management (L2 support)

Familiarity with security compliance (DPDP, RBI, ISO 27001) and infrastructure audit requirements

Preferred certifications: RHCE, Microsoft Certified, VMware, AWS/Azure Infrastructure certifications

Preferred Skills and Experience

Strong expertise in requirement gathering, business process analysis, and process re-engineering for enterprise solutions

Ability to translate regulatory (DPDP, RBI) and business requirements into functional specifications, BRD/FRD, and user stories

Experience in data analysis, data mapping, and workflow design for privacy and governance use cases

Knowledge of DPDP modules (consent management, DPRM, DPIA, ROPA, breach management) and BFSI processes

Skilled in stakeholder management, workshops, and requirement validation across business, IT, and compliance teams

Familiarity with Agile/Scrum methodologies, backlog management, and UAT coordination

Ability to support integration requirements (CBS, CRM, HRMS, APIs) and ensure end-to-end traceability

Strong documentation skills for SOPs, use cases, test scenarios, and audit/compliance artifacts

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job - it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health - because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute - you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities - from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here - and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.