Life Insurance Business Analyst

About the Role

We are seeking an experienced and domain-expert Senior Associate / Associate Manager Business Analyst to join our Insurance division. This is a critical role that bridges business stakeholders and technical teams to deliver high-quality solutions in the Life Insurance domain. You will leverage your deep insurance expertise combined with modern AI-assisted analysis tools to drive successful digital transformation initiatives.

Experience Required

7 to 10 years of overall Business Analysis experience

6+ years of strong hands-on experience in Life Insurance domain, including expertise in:

Agent lifecycle (onboarding, hierarchy, commissions, incentives)

Policy administration (New Business, Endorsements, Renewals, Servicing)

Home Office operations

Underwriting processes (manual & automated, risk rules, decision workflows)

Domain Expertise Required

You must demonstrate comprehensive knowledge of Life Insurance business operations, including:

Agent lifecycle management and compensation structures

Policy administration workflows and processes

Home Office operational frameworks

Underwriting processes”both manual and automated systems

Risk assessment rules and decision-making workflows

Regulatory, compliance, and operational impacts specific to Life Insurance

Key ResponsibilitiesRequirements Gathering & Documentation

Interact with client business users and stakeholders to gather, analyze, and document comprehensive business requirements

Conduct requirement workshops, stakeholder meetings, and walkthrough sessions to ensure complete understanding

Create and maintain detailed documentation including:

Business Requirement Documents (BRD)

Functional Requirement Documents (FRD)

User Stories with clear Acceptance Criteria

AI-Assisted Analysis & Optimization

Leverage AI tools such as Microsoft Copilot and Claude for:

Requirement analysis and intelligent structuring

Accelerated BRD and user story creation

Requirement validation and gap analysis

Agile Delivery & Backlog Management

Translate business requirements into clear, implementable user stories aligned with Agile best practices

Perform backlog refinement and ensure all stories meet the Definition of Ready (DoR)

Prioritize user stories based on business value, dependencies, and release goals

Actively support Sprint Planning, Refinement, SIT, and UAT phases

Stakeholder Engagement & Support

Provide continuous clarification on domain rules, workflows, and business functionality to Development and QA teams

Resolve all functional, business, and domain-related queries from Dev and QA teams promptly

Act as a bridge between business stakeholders and technical teams to ensure successful delivery

Quality Assurance & Delivery Management

Own and manage requirement traceability from inception through delivery

Ensure the Definition of Done (DoD) is met for each user story, including:

Functional completeness

Acceptance criteria validation

Business rules compliance

Required documentation updates

Obtain formal sign-off from business stakeholders upon meeting DoD

Support UAT execution, defect triage, and business validation

Risk & Dependency Management

Identify gaps, risks, and dependencies in business processes and proposed solutions

Communicate risks and mitigation strategies to stakeholders and technical teams

Required Skills & Competencies

Life Insurance Domain Knowledge: Deep expertise in Agent, Policy, Home Office, and Underwriting processes

Agile & Scrum Proficiency: Excellent experience in Agile/Scrum delivery models and best practices

Requirements Management: Expertise in requirement gathering, documentation, and user story creation

Analytical Skills: Strong analytical, problem-solving, and decision-making abilities

AI-Assisted Analysis: Hands-on exposure to AI-assisted Business Analysis practices and tools

Communication: Excellent verbal and written communication with strong stakeholder management abilities

Multitasking: Ability to work independently and manage multiple priorities in parallel

Technical Acumen: Ability to understand technical constraints and work collaboratively with development teams

Preferred Qualifications

Experience working on Policy Administration Systems (PAS)

Exposure to digital insurance transformation or modernization programs

Familiarity with regulatory and compliance-driven requirements in insurance

What We're Looking For

The ideal candidate will be a seasoned Business Analyst with proven expertise in Life Insurance operations. You should be comfortable working in fast-paced, Agile environments while maintaining meticulous attention to detail. Your ability to translate complex business requirements into actionable user stories, combined with your domain knowledge and modern AI tool proficiency, will be critical to your success. You must be a strong communicator who can influence stakeholders at all levels and drive consensus across diverse teams.

Why Join Us?

Work on transformative digital insurance solutions

Leverage cutting-edge AI tools to enhance your analytical capabilities

Collaborate with talented cross-functional teams in a dynamic Agile environment

Make a meaningful impact on insurance operations and customer experiences

Grow your career with opportunities to lead and mentor junior analysts

Application Question(s):

Please share 2–3 available time slots for the interview, and the candidate will be contacted accordingly. Kindly provide multiple and varied time options to ensure better alignment with the panel’s availability.

ready to join within a week after selection?

Gender

official notice period as mentioned in the offer/employment letter?

immediate joiner? If yes, please mention the confirmed Last Working Day (LWD).

hortlisted candidates will be contacted directly for the further process

What is your current employment status?

Employed (Not yet resigned) Employed (Serving Notice) Unemployed & Immediate Joiner

What is your official notice period as per your employment letter?

Immediate (0-15 days) 15 Days 30 Days 60 Days 90 Days

Mention the Primary Skill / Expertise of the candidate along with the years of exp.

Salary budget is INR 2500000 - 3400000 what are your expectations

Work Location: In person