SOP-Sales Operations

SOP-Sales Operations

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Who We Are:

Within HPE, our Operations, Legal and Admin teams work across the business, providing visible accountability and measurable outcomes. With a variety of roles and responsibilities these teams really connect the dots, giving us the essential insights, support and capability to accelerate our transformation to be the world’s edge to cloud company. Join us redefine what’s next for you.

Job Family Definition:

Develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Management Level Definition:

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

What you’ll do:

Responsibilities:

Data Modeling and Integration

Collect data from the Program leads and transform the survey results into reports

Integrate data from various sources and develop data models to structure the survey responses

Ensure data accuracy, consistency and reliability for reporting

Create and share the data modeling for Thematic tool analysis and IoD insights

Dashboard development and Maintenance

Create interactive and visually appealing reports and dashboards using Power BI from the raw data

Implement data visualization techniques like pie charts, graphs represent data in clear and insightful manner

Follow the dedupe process for the contacts list received from the Program Leads

Maintain backend data for all surveys and (Internal and External) and Account dashboard.

Develop and enhance new pages and existing pages in the dashboard

Write complex DAX (Data Analysis Expressions) queries to perform calculations and aggregations.

Performance Optimization

Optimize Power BI reports for speed and performance

Reduce report load times and enhance user interaction

Security and Access control

Set up role-based access for different stakeholders

Ensure compliance with data privacy and governance policies

Manage user permissions and ensure the sensitive data is protected

Quality Asurance

Ensure that all quality checks are thoroughly completed, and the dashboard is updated with latest metrics.

Collaboration and Stakeholder engagement

Work closely with Programs Leads to understand the reporting needs and the requirements from stakeholders

Provide training and documentation for end users on the report usage

Automation

Automate data refreshes and scheduled report updates

Monitor and troubleshoot and Power BI Service issues

Automate the score cards to reflect the latest metrics

Continuous Improvement:

Stay updated with Power BI enhancements and best practices

Continuously improve existing Power BI solutions based on user feedback and changing business needs.

What you need to bring:

Education and Experience Required:

Business/ Technical related first degree or equivalent required (business administration, business informatics, mathematics, statistics etc.) or equivalent of 2+ years of relevant experience in Reporting and Analytics area

Experience developing and analysing BI dashboards in Power BI

Experience using SQL to profile and analyse data

Experience collaborating with other BI developers to understand and evaluate reporting requirements

Proficiency with all aspects of data management – retrieval through specialized APIs, transformation, loading between systems, etc.

Knowledge in Python, Powerapp automation, Sharepoint development and management

Additional technical skills VBA, VC++, Visual Studio (SSIS package), Java script, Integrated Excel with SQL Server

Strong knowledge of relational databases

Knowledge, Competencies and Skills:

Technical skills (Required)

Power BI Service and workspace management

Survey data interpretation and dashboard design for clear, decision-oriented insights

Data modeling (Power BI)

Concept of shared datasets / datamodels and thin reports

Composite models, embedded models, live connections and direct queries

Advanced use of DAX and M, with sound judgment on when to use each

Visualization design best practices including chart selection, visual hierarchy, KPI framing and single-screen storytelling

Ability to present survey insights through clear narratives, trends, comparisons and actionable business takeaways

Performance optimization for fast, scalable and user-friendly dashboards

SQL and data transformation skills to prepare reliable datasets for reporting

Power Apps and Power Automate for process automation and report enablement

Strong understanding of data governance, role-based access and privacy controls for sensitive survey data

Technical skills (Preferred)

DAX Studio

ALM Toolkit

SSMS

Experience with dashboard wireframing, design systems and reusable reporting templates

Non-technical

Ability to understand business objectives behind survey programs and convert them into meaningful dashboard experiences

Strong collaboration skills to work effectively with program leads, analysts, developers and business stakeholders

Ability to gather, clarify and translate requirements from non-technical stakeholders into scalable reporting solutions

Business acumen to identify which insights matter most, highlight risks and opportunities, and support decision-making

Strong data storytelling and communication skills to explain insights with clarity, context and relevance

Excellent stakeholder management with the ability to influence, align expectations and build trust across teams

Problem-solving mindset with the ability to analyse complex requests with minimal supervision

Good time management and prioritization skills to manage multiple concurrent deliverables effectively

Effective interpersonal skills and ability to work seamlessly with virtual and cross-functional teams

Continuous learning mindset to adapt to evolving business needs, user feedback and Power BI best practices

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Sales Operations

Job Level:

Entry

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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